Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
SWORD™ serves as an all-encompassing software solution for managing Customer Service and Job Shop operations. This application excels in Client Relationship Management (CRM) and Contact Management, offering comprehensive logs for contacts and follow-up histories. Furthermore, SWORD™ is equipped with a strong feature set for generating proposals, sales orders, service orders, estimates, contracts, and invoices. It also functions as a small business Manufacturing Resource Planning (MRP) system, encompassing Job Costing for both materials and labor. In addition, it provides effective planning and control systems for factory equipment maintenance. One of its standout features is the ability to track orders designated for dispatch, whether to internal teams or field service personnel. Users can choose from various configurations, including a standard version compatible with Windows XP, Vista, and Windows 7, as well as options for Remote Desktop access to Microsoft Terminal Server. Additionally, it supports IP Client to IP Server configurations for local area networks (LAN) and wide area networks (WAN), requiring a Windows Server setup. With its extensive capabilities, SWORD™ addresses numerous challenges faced by service-oriented businesses. Its versatility makes it an essential tool for enhancing operational efficiency and customer satisfaction.
Description
Windows XP represents a version of the Microsoft Windows operating system tailored for personal computers, having been released to manufacturing on August 24, 2001, and subsequently to retail on October 25, 2001, with the "XP" denoting "eXPerience."
This version served as an upgrade from its predecessors, Windows 2000 aimed at high-end and business users and Windows Me designed for home users, effectively merging the NT and 9x series of Windows.
As a graphical user interface (GUI), Windows XP enables users to run various software applications, such as word processors for letter writing and spreadsheets for managing finances.
Renowned for its vibrant color schemes, user-friendly interface, and overall stability, Windows XP became one of Microsoft's most enduring flagship operating systems, enjoying a lifespan of over five years.
Ultimately, it was replaced by Windows Vista, which was officially launched on January 30, 2007, marking the end of an era for many loyal users.
API Access
Has API
No
API Access
Has API
No
Integrations
IM-Magic Partition Resizer Free
No
IM-Magic Partition Resizer Pro
No
Image Thumbnail CP SDK ActiveX x64
No
Macrorit Partition Expert Free
No
Macrorit Partition Expert Pro
No
NIUBI Partition Editor
No
Process Organizer
No
Zinstall
No
Integrations
IM-Magic Partition Resizer Free
Yes
IM-Magic Partition Resizer Pro
Yes
Image Thumbnail CP SDK ActiveX x64
Yes
Macrorit Partition Expert Free
Yes
Macrorit Partition Expert Pro
Yes
NIUBI Partition Editor
Yes
Process Organizer
Yes
Zinstall
Yes
Pricing Details
$295 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Access Business Communications
Website
abci-software.com/software_applications/sword_service_management/field_service_software.htm
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
microsoft.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No