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support

Description

SWORD™ serves as an all-encompassing software solution for managing Customer Service and Job Shop operations. This application excels in Client Relationship Management (CRM) and Contact Management, offering comprehensive logs for contacts and follow-up histories. Furthermore, SWORD™ is equipped with a strong feature set for generating proposals, sales orders, service orders, estimates, contracts, and invoices. It also functions as a small business Manufacturing Resource Planning (MRP) system, encompassing Job Costing for both materials and labor. In addition, it provides effective planning and control systems for factory equipment maintenance. One of its standout features is the ability to track orders designated for dispatch, whether to internal teams or field service personnel. Users can choose from various configurations, including a standard version compatible with Windows XP, Vista, and Windows 7, as well as options for Remote Desktop access to Microsoft Terminal Server. Additionally, it supports IP Client to IP Server configurations for local area networks (LAN) and wide area networks (WAN), requiring a Windows Server setup. With its extensive capabilities, SWORD™ addresses numerous challenges faced by service-oriented businesses. Its versatility makes it an essential tool for enhancing operational efficiency and customer satisfaction.

Description

Windows XP represents a version of the Microsoft Windows operating system tailored for personal computers, having been released to manufacturing on August 24, 2001, and subsequently to retail on October 25, 2001, with the "XP" denoting "eXPerience." This version served as an upgrade from its predecessors, Windows 2000 aimed at high-end and business users and Windows Me designed for home users, effectively merging the NT and 9x series of Windows. As a graphical user interface (GUI), Windows XP enables users to run various software applications, such as word processors for letter writing and spreadsheets for managing finances. Renowned for its vibrant color schemes, user-friendly interface, and overall stability, Windows XP became one of Microsoft's most enduring flagship operating systems, enjoying a lifespan of over five years. Ultimately, it was replaced by Windows Vista, which was officially launched on January 30, 2007, marking the end of an era for many loyal users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IM-Magic Partition Resizer Free
IM-Magic Partition Resizer Pro
Image Thumbnail CP SDK ActiveX x64
Macrorit Partition Expert Free
Macrorit Partition Expert Pro
NIUBI Partition Editor
Process Organizer
Zinstall

Integrations

IM-Magic Partition Resizer Free
IM-Magic Partition Resizer Pro
Image Thumbnail CP SDK ActiveX x64
Macrorit Partition Expert Free
Macrorit Partition Expert Pro
NIUBI Partition Editor
Process Organizer
Zinstall

Pricing Details

$295 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Access Business Communications

Website

abci-software.com/software_applications/sword_service_management/field_service_software.htm

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

microsoft.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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