Sword Description
We provide geographic telephone lines tailored to your business's location. If your enterprise operates on a global scale, our telecommunication solutions can furnish you with local numbers from every region and country where you have a presence. Utilizing the advanced WebRTC technology that underpins Sword, you can set up call reception from any device, whether it's a fixed line, mobile phone, or IP system. Additionally, Sword is capable of diverting calls to your personal number or voicemail if you encounter poor data coverage. This means that whether you're in the office, at home, or traveling, your business remains accessible at all times. Say goodbye to missing important calls and eliminate the need for costly roaming fees or dual-SIM devices. By downloading the Sword app, you can seamlessly make and receive calls from your PC, mobile, tablet, or SmartTV. With our multi-line WebRTC technology, your business phone line stays connected and available on any device you choose, ensuring you remain in touch wherever you go. Embrace the flexibility of modern communication and never miss another opportunity.
Sword Alternatives
RingCentral RingEX
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Community Phone
Modernizing communication for your business, our service connects your business number seamlessly with your employees' phones. With an array of incredible features, callers can navigate through a dial menu voiced by professional actors, allowing them to make purchases, listen to MP3s, or reach specific staff members with ease. You can conveniently make and receive calls using your number across various devices without the caller being aware of the multiple lines. Employees benefit from hidden in-house menus, can transfer calls, and send voicemails directly to their email, all through an intuitive dialpad. Implementing these business functionalities requires no additional software or hardware, making it hassle-free. Your dialpad becomes a vibrant tool, enabling the effortless transfer of your business or personal number at the touch of a button. Choose from an array of contemporary voice features tailored for your business or personal line, and we'll handle the activation on your existing phone without any effort on your part. Our commitment is to adapt your number to your evolving needs whenever you desire.
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Freshcaller
Freshcaller is an affordable cloud-based software that allows businesses to connect with their customers. Freshcaller offers phone numbers in over 90 countries and allows customers to set up a contact center with just a few simple steps. Freshcaller integrates seamlessly with several CRM and Helpdesk software, allowing sales and support teams the ability to work together. Admins can gain real-time insight into the customer experience and agent productivity with powerful reporting and analytics.
Agents can receive calls on their desktops or laptops (both Android and iOS), creating a fully connected but remote contact center.
Admins have the option to add agent licenses, buy additional numbers, add credit for phone calls, and upgrade their pricing plan.
Freshcaller is an extremely modern and reliable phone service that is trusted by more than 7000 customers worldwide.
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Aircall
Aircall transforms business communications with an intelligent, cloud-based phone system built for modern sales and customer support. More than just a calling tool, it provides an all-in-one hub that connects phone, SMS, and WhatsApp conversations in a single platform. Its AI Assist Pro feature delivers real-time coaching during calls and simplifies follow-up, enabling reps to sell smarter and resolve support issues faster. Teams can leverage advanced capabilities like call routing, IVR, analytics dashboards, and power dialers to maximize efficiency. With integrations across Salesforce, HubSpot, Zendesk, Intercom, Shopify, and 100+ other apps, Aircall seamlessly fits into existing workflows. Businesses benefit from reliable call quality, international number coverage, and scalable features that grow with their needs. Customer stories highlight improvements such as a 4% increase in CSAT scores and the ability to process 25,000+ calls per month with stability and ease. Aircall makes customer conversations more personal, productive, and impactful—without the complexity of traditional systems.
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Pricing
Pricing Information:
Trial period available
Integrations
No Integrations at this time
Company Details
Company:
Dialoga
Year Founded:
2008
Headquarters:
United States
Website:
dialogagroup.com/en/sword-usa/
Media
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Product Details
Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
Sword Features and Options
Business VoIP Provider
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
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