Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We provide a versatile solution tailored to meet your business telephony requirements. STARFACE delivers an ideal communication system, whether you prefer hardware or software options, all sourced from a single provider and proudly “Made in Germany.” The events of 2020 have highlighted the necessity of maintaining connections with both colleagues and clients, regardless of their location—be it in the office, at home, or traveling. Thanks to STARFACE UCC Clients, staying connected has never been more straightforward, with features that include business telephony, convenient video conferencing, instant messaging, and file sharing. Effective communication is the cornerstone of any successful business, and its importance has only intensified in today’s world. You can also access our telephony system seamlessly from your Android device or iPhone, allowing you to make calls using your landline number directly from your mobile phone and utilize key functionalities just as easily as you would through the main user interface. This level of flexibility ensures that you can remain productive and engaged, no matter where your work takes you.
Description
SmartCallMonitor seamlessly integrates telephone system capabilities into your TAPI-compatible devices, turning your phones and computers into a cutting-edge, efficient CTI solution. By utilizing a SIP account, you can take advantage of the numerous benefits associated with VoIP through SmartCallMonitor. This powerful solution provides you with a modern telephony system. If your server features a TAPI interface and you wish to extend this functionality to additional computers, simply install the software on all connected devices. The server will handle data retrieval for calls, enabling centralized call management without requiring a TAPI interface on every individual computer. This means that a sales or customer support representative can efficiently transfer a call to a colleague identified by SmartCallMonitor as the designated account manager, using data from the database. The innovative solution facilitates communication between computers linked to a TAPI device, enhancing overall operational efficiency. Overall, SmartCallMonitor revolutionizes how telephony systems operate within a connected environment.
API Access
Has API
No
API Access
Has API
No
Integrations
SpiceCRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$84.95 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
STARFACE
Country
Germany
Website
www.starface.com/en/
Vendor Details
Company Name
JAM Software
Founded
1998
Country
United States
Website
www.jam-software.com/smartcallmonitor
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No