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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.

Description

AppEQ is a customer retention software that provides real-time customer insights on top of your existing SaaS applications. AppEQ unifies customer data from your CRM, Helpdesk, Email, etc., and delivers actionable insights at your fingertips. Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth without the complexities of traditional Customer Success Platforms. Fast-growing SaaS companies use AppEQ to retain and grow their accounts. Customer Success and Account Management teams from fast-growing B2B SaaS companies rely on AppEQ to boost their retention revenue and account growth. AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ChurnZero
ClientSuccess
Gainsight
Gong
Google Docs
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
LeadSquared
Looker
Outreach
Planhat
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
Seismic
Zendesk
Zoho CRM
ZoomInfo

Integrations

ChurnZero
ClientSuccess
Gainsight
Gong
Google Docs
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
LeadSquared
Looker
Outreach
Planhat
Productboard
Salesforce
Salesforce Marketing Cloud Account Engagement
Seismic
Zendesk
Zoho CRM
ZoomInfo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25.00 / month / user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Stonegate Advisors

Founded

2005

Country

United States

Website

www.stampcsm.com

Vendor Details

Company Name

AppEQ.ai

Founded

2022

Country

India

Website

www.appeq.ai/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

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Alternatives

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