Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SP IT Helpdesk is a versatile application designed for Microsoft Teams and SharePoint that effectively integrates helpdesk functions, change management, IT asset tracking, a calendar, discussions, and document management. Unlike conventional standalone help desk systems, SP IT Helpdesk merges business process automation with a collaborative experience for teams. Users benefit from a self-service MyIT portal accessible via MS Teams or SharePoint, simplifying the process of ticket submission and granting access to a comprehensive knowledge base, essential documents, and training links. IT personnel can utilize the secure Staff Portal within Microsoft Teams or SharePoint, which serves as a centralized hub for organizing IT tasks, communications, and documentation. Additionally, the platform features an integrated Power BI Dashboard that enhances visibility and reporting capabilities for management, ensuring informed decision-making and streamlined operations. This innovative approach fosters a more efficient and connected IT support environment.
Description
Take complete command of your images with capabilities such as managing layers, cropping, resizing, applying filters, adding frames, inserting text, using shapes, and applying various effects. The SharePoint Image Editor is simple to implement, requiring no prior training and eliminating the need for costly software like Photoshop. Once the SharePoint Image Editor Add-In is set up, users can easily open, modify, and save their images directly from SharePoint or a local directory. With this tool, you can fully harness your creativity without the complexities typically associated with image editing. The user-friendly interface ensures you can make professional-quality adjustments seamlessly.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Power Apps
Microsoft Power BI
Microsoft Teams
Pricing Details
$15 per user per year
Free Trial
Free Version
Pricing Details
$1,370.93 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SP Marketplace
Founded
2012
Country
United States
Website
www.spmarketplace.com/sharepoint-helpdesk.html
Vendor Details
Company Name
CIRRUS SOFT LTD
Founded
2014
Country
United Kingdom
Website
sharepointimageeditor.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management