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features
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support

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Description

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected.

Description

We enhance your unique value proposition by actively involving your most devoted and content customers while refining your online presence. XAmplifier is an innovative cloud-based software solution designed to elevate customer experiences, boost referrals and sales conversions, and cultivate digital audiences. Our goal is to equip clients with the necessary tools to identify their unique strengths, refine them, and effortlessly share them across the digital realm. XAmplifier is dedicated to fostering client cultures through impactful insights and narratives. We gauge our effectiveness by monitoring our clients' revenue growth and performance improvements. Enhance your revenue and cultivate customer loyalty with comprehensive customer experience management. You won't have to speculate on customer opinions about your business anymore. XAmplifier carries out customer experience surveys and facilitates online reviews for your enterprise, consolidating feedback from all channels and touchpoints into a single accessible platform. This comprehensive approach ensures that you are always in tune with your customers' needs and preferences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Facebook
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

Integrations

Axis LMS
Facebook
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SOCi, Inc.

Founded

2012

Country

United States

Website

www.soci.ai/

Vendor Details

Company Name

XAmplifier

Founded

2012

Country

United States

Website

xamplifier.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Alternatives

Alternatives