Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Find your local business online. All platforms allow you to manage your business information in one place. To improve rankings, manage and collect reviews! Instantly update your business information on more than 50 platforms, including Google, TripAdvisor and Yelp. Get more reviews from satisfied customers to boost your star ratings and improve your search ranking. Automatically collect email addresses and stay in touch with them with attractive offers to keep them coming back. Keep in touch with your customers by collecting their email addresses using WiFi login. As customers log in to Wi-Fi, you can gain insight and access to their data. Send targeted messages and invitations via automated messaging. Establish relationships that convert new visitors to regulars.
Description
Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
Instagram
Yes
Axis LMS
No
Facebook Messenger
No
Formitable
Yes
Google Business Messages
No
Google Maps
Yes
Snapchat
Yes
Telegram
No
Tripadvisor
Yes
Integrations
Facebook
Yes
Instagram
Yes
Axis LMS
Yes
Facebook Messenger
Yes
Formitable
No
Google Business Messages
Yes
Google Maps
No
Snapchat
No
Telegram
Yes
Tripadvisor
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€79 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SO Connect
Founded
2012
Country
Netherlands
Website
soconnect.com
Vendor Details
Company Name
Superchat
Founded
2020
Country
Germany
Website
www.superchat.de/
Product Features
Location-Based Marketing
Audience Demographics
No
Beacons (BLE)
No
Contextual Marketing
No
Footfall Analytics
No
Geofencing
No
Location Intelligence
No
Marketing Attribution
No
Marketing Automation
No
NFC
No
Personalization
No
Push Notifications
No
QR Codes
No
Reporting / Analytics
No
Social Marketing
No
Wi-Fi
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
WiFi Marketing
Automated Emails
No
Branded Splash Page
No
Customer Analytics
No
Data Export
No
Data Privacy Compliance
No
Lead Capture
No
Location Heatmaps
No
Loyalty Program
No
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
No
Trigger Campaigns
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No