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Description
As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.
Description
The latest version of iCatalogue, now at 4, is transforming the daily routines of numerous sales professionals, making their work experience exceptional. Each sales representative takes pride in the cutting-edge capabilities of the order-taking software they utilize, feeling gratified by the innovative advantages it provides. With in-depth knowledge of their customers' preferences and behaviors, as well as a thorough understanding of the products and relevant scenarios, they are empowered to showcase their skills effectively. Additionally, corporate and sales managers benefit from access to online dashboards that deliver clear and accurate insights into all aspects of their team's performance. After more than seven years and millions of orders processed, iCatalogue has undergone a complete overhaul, enhancing its integration with ERP systems and other third-party applications. Today, iCatalogue stands as the leading standard in the industry, renowned for its user-friendliness and functional capabilities, setting a benchmark for future software developments. This evolution not only boosts sales efficiency but also fosters a culture of success among users.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SMTX
Founded
2009
Country
Netherlands
Website
www.smt-x.com/smtx-business-service-catalogue
Vendor Details
Company Name
iCatalogue
Founded
1996
Country
Germany
Website
www.icatalogue.com
Product Features
Catalog Management
Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search
Product Features
Order Entry
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management