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Description
Conversational messaging for Salesforce, Zoho, and other CRM-based messaging platforms can help you win more deals. Text messaging is the best way to respond to an inbound lead and foster an interactive conversation. Consumers are more likely to attend events and meetings if they are reminded. A seamless notification process is possible with CRM-driven automated SMS messaging. Omnichannel messaging allows your business to communicate with customers across all channels from the CRM. With a robust mobile app, you can work from anywhere.
Our technology allows for tight CRM integration, routing, notifications, and keeps the conversation going. Conversational messaging can be used to increase engagement and build better relationships.
Description
Top Crew Systems offers a comprehensive communication and marketing platform tailored for small enterprises. Its web application consolidates calls, texts, website forms, and emails into a singular inbox, while also incorporating optional messaging from Facebook and Instagram. In the event of a missed call, the system can automatically send a text to the caller using the business's own number, ensuring that all replies are organized within the same conversation thread. Additional features that users can opt for include follow-up text messages, online booking with reminders via text, requests for customer reviews, and campaigns aimed at re-engaging previous customers. The provider also creates and manages a business website, alongside configuring a Google Business Profile for enhanced visibility. The setup process includes the establishment of the chosen website, phone, and messaging functionalities, followed by a walkthrough of the app before it goes live. This service primarily caters to owner-operated ventures like contractors, restaurants, educational institutions, salons, repair shops, healthcare clinics, and fitness centers. Monthly fees are contingent on the services selected, with calls and texts utilizing credits that must be purchased separately, offering flexibility to meet diverse business needs. With its user-friendly interface and effective features, Top Crew Systems is designed to streamline customer engagement for small businesses.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Marketo Engage
Yes
Aircall
Yes
Bridge Legal
Yes
Bullhorn
Yes
CollectXpert
Yes
Dialpad Connect
Yes
Facebook
No
Instagram
No
Salesforce
Yes
Salesforce Marketing Cloud Account Engagement
Yes
Integrations
Adobe Marketo Engage
No
Aircall
No
Bridge Legal
No
Bullhorn
No
CollectXpert
No
Dialpad Connect
No
Facebook
Yes
Instagram
Yes
Salesforce
No
Salesforce Marketing Cloud Account Engagement
No
Pricing Details
$50 per month
subscription, pay as you go
Free Trial
Yes
Free Version
No
Pricing Details
$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Screen-Magic Mobile Media Inc
Founded
2008
Country
United States
Website
www.sms-magic.com
Vendor Details
Company Name
EmpowerU Marketing
Founded
2026
Country
United States
Website
topcrewsystems.com
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
Yes
Intent Recognition
No
Multi-Languages
No
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
Yes
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
No
Video Chat
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Financial Services
Analytics
No
Branch Optimization
No
Channel Management
No
Compliance Management
No
Customer Engagement
Yes
Performance Management
No
Risk Management
No
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
No
Commercial Mortgages
No
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
No
Electronic Applications
No
Government Loans
No
Loan Origination
Yes
Loan Servicing
Yes
Pipeline Management
Yes
Pre-Qualification
Yes
Refinance Management
No
Residential Mortgages
No
Sales Engagement
CRM Integration
Yes
Call Scripts / Call Steps
No
Email Sequences
Yes
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
Yes
Sales / Voice Dialer
No
Sales Automation
Yes
Search
No
Task Management
No
Templates
Yes
Workflow Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Alternatives
Alternatives
No Alternatives