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Description
Conversational messaging for Salesforce, Zoho, and other CRM-based messaging platforms can help you win more deals. Text messaging is the best way to respond to an inbound lead and foster an interactive conversation. Consumers are more likely to attend events and meetings if they are reminded. A seamless notification process is possible with CRM-driven automated SMS messaging. Omnichannel messaging allows your business to communicate with customers across all channels from the CRM. With a robust mobile app, you can work from anywhere.
Our technology allows for tight CRM integration, routing, notifications, and keeps the conversation going. Conversational messaging can be used to increase engagement and build better relationships.
Description
Solutions by Text (SBT) is the pioneer of FinText™, empowering consumer finance companies to engage, interact and transact with their consumers in real-time. SBT has been providing compliance-first enterprise conversational messaging solutions since 2008.
ENGAGE, INTERACT, TRANSACT with SBT:
*One-way and two-way SMS texting
*SmartURL™
*MMS messaging
*API integration
*Keywords
*Employee-assisted opt-in
*Reporting and Analytics
*Deactivation monitoring
Solutions by Text's vision is to bring real-time payments to the text channel, creating a seamless and optimized bill pay experience for businesses and their consumers.
Solutions by Text allows you to meet your customers wherever they are using text messaging. SBT is the fastest, most accessible, and most effective channel to connect with customers and drive response. You can put real-time text response in the pockets of your customers and your staff's hands. Integrate our messaging tools into your software platform to see the benefits of text for your business. You will enjoy seamless integration, extensive documentation, ongoing support, and efficient integration.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Salesforce
Yes
Adobe Marketo Engage
Yes
AdvantEdge
No
Aircall
Yes
Bullhorn
Yes
Collect!
No
CollectXpert
Yes
Dataview360
No
Debtmaster
No
Dialpad Connect
Yes
Integrations
Salesforce
Yes
Adobe Marketo Engage
No
AdvantEdge
Yes
Aircall
No
Bullhorn
No
Collect!
Yes
CollectXpert
No
Dataview360
Yes
Debtmaster
Yes
Dialpad Connect
No
Pricing Details
$50 per month
subscription, pay as you go
Free Trial
Yes
Free Version
No
Pricing Details
Annual Subscription
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Screen-Magic Mobile Media Inc
Founded
2008
Country
United States
Website
www.sms-magic.com
Vendor Details
Company Name
Solutions by Text
Founded
2008
Country
United States
Website
solutionsbytext.com
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
Yes
Intent Recognition
No
Multi-Languages
No
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
Yes
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
No
Video Chat
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Financial Services
Analytics
No
Branch Optimization
No
Channel Management
No
Compliance Management
No
Customer Engagement
Yes
Performance Management
No
Risk Management
No
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
No
Commercial Mortgages
No
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
No
Electronic Applications
No
Government Loans
No
Loan Origination
Yes
Loan Servicing
Yes
Pipeline Management
Yes
Pre-Qualification
Yes
Refinance Management
No
Residential Mortgages
No
Sales Engagement
CRM Integration
Yes
Call Scripts / Call Steps
No
Email Sequences
Yes
Email Tracking / Automation
No
Lead Management
No
Reporting / Analytics
Yes
Sales / Voice Dialer
No
Sales Automation
Yes
Search
No
Task Management
No
Templates
Yes
Workflow Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
No