Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SIPSTACK integrates cloud PBX, business messaging, and AI-driven call management into a unified communications platform tailored for businesses. The platform, known as Nova, features multiple functionalities such as extensions, automated attendants, call groups, call queues, and recording capabilities, along with voicemail-to-email services that include AI transcription, and support for both desktop and mobile applications, as well as IP desk phones. Flare enhances communication with support for two-way SMS and MMS, alongside messaging campaigns, automated responses, and a seamless 10DLC registration for business numbers. Additionally, Aura's AI voice agents handle calls, providing solutions along with transcripts, summaries, and sentiment insights. Meanwhile, SARA operates as an in-app assistant, enabling users to make account adjustments through simple language requests. The applications are compatible across various platforms, including Windows, macOS, iPhone, iPad, and Android, and they also function in any web browser. SIPSTACK provides flexible month-to-month subscription options, complimentary number porting, and a 14-day free trial to help users get started. With such a comprehensive suite of features, businesses can streamline their communication processes effectively.
Description
ThunderPhone is an advanced voice AI platform designed to effectively manage real-world phone conversations with exceptional precision, robust adherence to instructions, and fluid dialogue. By integrating various transcripts with direct audio-to-LLM input, it significantly reduces the chances of errors arising from addresses, spellings, accents, background noise, and unclear speech. Users can make and receive calls, execute large-scale outbound campaigns with pacing and retries, and operate seamlessly through traditional telephony or within websites and applications, all while supporting over 40 languages, accommodating accents, mixed-language scenarios, and even switching languages mid-conversation. The system adeptly handles interruptions, backchannels, cross-talk, voicemail, screeners, keypad inputs, warm and cold transfers, and transitions to human agents without losing context. Additionally, agents benefit from built-in retrieval capabilities to access information from uploaded documents, while live supervision features allow operators to monitor calls and provide real-time assistance to the AI, ensuring that conversations are both effective and well-managed. This comprehensive approach enhances communication efficiency, making ThunderPhone a versatile tool for businesses aiming to improve their customer interactions.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19/user/month
Nova Core is $19/user/month with monthly billing. Annual prepayment lowers the effective Core rate to $15.20/user/month, billed as $182.40 per user per year. Nova Pro includes a 14-day free trial and converts to a paid subscription unless canceled or changed before the trial ends. Plans have no long-term contracts and can be canceled anytime.
Free Trial
Yes
Free Version
No
Pricing Details
2¢ per minute
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SIPSTACK
Founded
2016
Country
Canada
Website
sipstack.com
Vendor Details
Company Name
ThunderPhone
Country
United States
Website
thunderphone.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No