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Average Ratings 0 Ratings
Description
Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.
Description
StreamVision has crafted a tailored solution for the hospitality sector, specifically designed to cater to the needs of upscale hotels, residences, and medical facilities, thereby providing valuable in-room entertainment services to guests. This innovative solution adapts to the unique requirements of each client and the scale of their projects. Its modular architecture allows hotels to select from a variety of features, ensuring it aligns with their individual needs and limitations. The system is entirely digital and IP-based, powered by the distinctive Atlas middleware, which facilitates effortless expansion for new features, additional clients, and an increased number of channels, while also allowing integration with third-party applications like property management and building management systems. By focusing on enhancing guest satisfaction and loyalty, StreamVision encourages the use of in-room services and creates numerous avenues for hotels to boost their revenue. Ultimately, this strategic approach not only benefits the guests but also significantly improves the overall operational efficiency for hoteliers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SHR, Sceptre Hospitality Resources
Founded
1987
Country
United States
Website
shr.global/maverick-customer-relationship-management/
Vendor Details
Company Name
StreamVision
Country
United States
Website
www.streamvision.com/en/solutions/hospitality