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Description
Unlike other CRM platforms that only access a fraction of data from external systems, Maverick empowers you to identify, acknowledge, and reward your top guests—regardless of their booking source. With Maverick, hoteliers gain insights into their OTA clientele just as thoroughly as they do with direct bookings. The advanced guest management software compiles comprehensive profile information from the Windsurfer® CRS, ensuring that all data is matched and refined. This process creates intricate microsegments that enhance the effectiveness of guest communication strategies. Furthermore, Maverick features an intuitive integrated marketing solution designed for both email and text messaging campaigns, simplifying management tasks. The Profile Management tool plays a crucial role in organizing and consolidating guest data from various connected platforms, delivering an all-encompassing perspective on guest behaviors and preferences. Additionally, users have the flexibility to establish standardized fields and criteria for matching and merging profiles, further enhancing the utility of the software in understanding their clientele. Overall, Maverick stands out as a comprehensive tool for maximizing guest engagement and satisfaction.
Description
Cloud platform for PMS, CRM, and other services that are enterprise-first. Most hotel property management systems today are built on technology from the past century. It is expensive to set up, difficult to maintain, and difficult to use. Enterprise hotel companies need to be able to offer a viable alternative in the modern era. You can hyper-personalize guest experiences with single, global guest profiles that you can use across all of your hotel portfolios using advanced and ever-learning matchand-merge. Global hotel companies can secure guest profiles, increasing guest satisfaction. With over 1,200 API ends, true API-everything makes data easy to access and available for custom applications and tailoring your system. Shiji Enterprise Platform was designed for global hotel companies. You only need to set up your portfolio once, whether it is from a global, regional, or brand perspective. Based on your standards, all updates to the central configuration will be consumed across your estate.
API Access
Has API
API Access
Has API
Integrations
For-Sight CRM
Goki
MVI
Runnr.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SHR, Sceptre Hospitality Resources
Founded
1987
Country
United States
Website
shr.global/maverick-customer-relationship-management/
Vendor Details
Company Name
Shiji Group
Founded
1995
Country
China
Website
enterpriseplatform.shijigroup.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
