Average Ratings 0 Ratings
Average Ratings 0 Ratings
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
3CLogic
Canopy
Expana
Facebook
Instagram
MindTouch
SAP Cloud Platform
SAP Commerce Cloud
SAP Knowledge Central
Verloop.io
Integrations
3CLogic
Canopy
Expana
Facebook
Instagram
MindTouch
SAP Cloud Platform
SAP Commerce Cloud
SAP Knowledge Central
Verloop.io
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/service-cloud.html
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
www.zoom.com/en/products/virtual-agent/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant