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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

S2K provides a Back Office Management solution that accommodates anywhere from a single station to a thousand stations, seamlessly integrating with leading POS systems, QuickBooks, and various accounting software. Regardless of whether you operate one station or a hundred, S2K retail solutions equip you with the necessary tools to manage your business effectively in the cloud and in real-time. The system is designed to work with all standard point of sale systems, ensuring comprehensive integration across all facets of your business operations. By utilizing this solution, you can save time and money, streamline your operations, and uncover potential challenges before they escalate. Your data is kept safe in the cloud rather than on a local device, granting you access from any location. This level of security means you can sleep soundly knowing that events such as computer malfunctions, malware attacks, fires, or theft won't jeopardize your data or hinder your business activities. Furthermore, your information is stored in a cutting-edge data center that boasts ISO 27001, SOC1 Type 2, and SOC2 Type 2 certifications, along with robust physical security measures, and redundant systems ensuring uninterrupted internet connectivity, power supply, and cooling solutions. This comprehensive approach to data management not only enhances your operational efficiency but also reinforces your peace of mind regarding data integrity and accessibility.

Description

Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online

Integrations

QuickBooks Online

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Series2K

Country

United States

Website

www.series2k.com

Vendor Details

Company Name

Edigin

Website

edigin.com/call-recording/

Product Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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