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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Runframe offers a solution for incident management and on-call scheduling specifically designed for engineering teams and is seamlessly integrated within Slack. By using the command /incident, teams can easily declare incidents, prompting Runframe to automatically create a dedicated channel, designate responders, and keep a comprehensive log of every action taken. The system also features on-call rotations paired with escalation policies that notify the appropriate individual if there is no response. To enhance operational efficiency, analytics monitor metrics like MTTR, MTTA, and on-call equity, while post-incident evaluations utilize timelines that are generated automatically for a detailed review. This ensures that teams can effectively learn from past incidents and continually improve their response strategies.

Description

Synchro is an innovative online scheduling tool designed specifically for Family Medicine Groups (GMFs) in Quebec, as well as educational GMFs and clinics with multiple physicians. This platform eliminates the need for traditional methods like Excel spreadsheets, whiteboards, and cumbersome phone calls that managers typically use to coordinate their teams. The system operates by allowing staff to input their availability, absences, and scheduling preferences using simple language (for example, "no on-call on Tuesdays, and I prefer to keep Fridays free in March"), while the clinic can set overarching rules and fairness standards. In a matter of seconds, Synchro produces a fully optimized monthly schedule that avoids conflicts, ensuring a fair distribution of evenings, weekends, and total shifts among staff. Uniquely, it manages three distinct scheduling aspects that other tools do not integrate: the allocation of walk-in slots, the organization of on-call rotations, and the assignment of shared office spaces (determining which physician uses which room on any given day). Additionally, the platform features a shift-transfer board that allows staff to post shifts for others to claim, all while maintaining full traceability. It also offers a shared team calendar that updates in real-time, compatibility with Google and Apple Calendar, mobile accessibility, role-based permissions for enhanced security, encryption during data transmission and storage, detailed audit logs, daily backups, and complete support for both French and English languages. This comprehensive suite of features ensures that clinics can manage their schedules efficiently and effectively.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Slack

Integrations

Slack

Pricing Details

$15/user/month
Free Trial
Free Version

Pricing Details

10$ per month per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Runframe

Founded

2025

Website

runframe.io

Vendor Details

Company Name

Synchro

Founded

2025

Country

Canada

Website

www.synchromd.com

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Product Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Alternatives

Alternatives

No Alternatives