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Average Ratings 0 Ratings
Description
Runframe offers a solution for incident management and on-call scheduling specifically designed for engineering teams and is seamlessly integrated within Slack. By using the command /incident, teams can easily declare incidents, prompting Runframe to automatically create a dedicated channel, designate responders, and keep a comprehensive log of every action taken. The system also features on-call rotations paired with escalation policies that notify the appropriate individual if there is no response. To enhance operational efficiency, analytics monitor metrics like MTTR, MTTA, and on-call equity, while post-incident evaluations utilize timelines that are generated automatically for a detailed review. This ensures that teams can effectively learn from past incidents and continually improve their response strategies.
Description
Signal9 is an AI-first operational intelligence and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding.
Signal9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack.
AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next.
Instead of a CMDB nobody keeps current,
Signal9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, Signal9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught.
Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Slack
Amazon CloudWatch
Azure Monitor
Dynatrace
Elasticsearch
Google Cloud Monitoring
Grafana Cloud
Jira
Linear
New Relic
Integrations
Slack
Amazon CloudWatch
Azure Monitor
Dynatrace
Elasticsearch
Google Cloud Monitoring
Grafana Cloud
Jira
Linear
New Relic
Pricing Details
$15/user/month
Free Trial
Free Version
Pricing Details
$179/month unlimited users
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Runframe
Founded
2025
Website
runframe.io
Vendor Details
Company Name
Signal9
Founded
2026
Country
United States
Website
signal9.app
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Product Features
Incident Response
Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management