Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 21 Ratings

Total
ease
features
design
support

Description

RuleInside is a managed AI customer support and AI voice agent service for online stores on WordPress, including WooCommerce, FluentCart and SureCart. It gives a store a team of AI agents that answer customers and follow up with them by phone, website chat and WhatsApp. Customer support: the agents answer shoppers 24/7 in English, Italian and Spanish, using the store's live orders, stock, prices and policies. They handle questions such as "Where is my order?", "Is it in stock?" and "What is your return policy?" without a person. Sales and follow-up: a website shopping assistant helps shoppers find products and reach checkout. Other agents follow up enquiries, contact shoppers who opted in to abandoned-cart reminders, ask for reviews after delivery and re-engage past customers. Human control: when a case needs staff, the call transfers live, or the full conversation is handed over to a team member. A human always decides anything involving payments. How it works: one WordPress plugin connects the store. In the managed service, the RuleInside team builds each agent on the store's products, policies and brand voice, tests it on live orders before a customer hears it, and reviews conversations daily after launch. Owners see every conversation and result in the portal and receive a weekly report. Pricing: managed plans start at €397/month, including one agent and 1,000 minutes (or 2,000 chat conversations), with a 30-day money-back guarantee; setup is €1,200 per agent. A self-serve plan with API access starts at €99/month. Best for: small and mid-size ecommerce stores that lose sales to unanswered questions. RuleInside LLC was founded by Stefano Bertoli, with offices in Italy and Spain and legal headquarters in the United States.

Description

Utilizing live chat software enhances communication with customers, enabling immediate engagement through web, mobile, and social platforms. In today's landscape, it's essential for businesses to connect with clients at their convenience, particularly when assistance is required. Over the last year, there has been a significant increase in customers turning to messaging and live chat applications for service inquiries. Incorporating live chat into your website facilitates interactions in a manner that aligns with customer comfort, leading to increased purchasing behavior and loyalty. Additionally, integrating live chat goes beyond merely catering to preferences; it also contributes to overall customer satisfaction and experience. Ultimately, this approach can significantly boost a brand's reputation and foster long-lasting relationships with its clientele.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbyte No 
Botmind No 
Campaign Monitor No 
Dataddo No 
Enterpret No 
Ikigai No 
Kleene No 
LearnUpon No 
LearnWorlds No 
Matillion No 
Meya No 
Nutshell No 
Plecto No 
Securden Unified PAM No 
Shift No 
Singer No 
TalentLMS No 
WooCommerce Yes 
Zendesk Sunshine No 

Integrations

Airbyte Yes 
Botmind Yes 
Campaign Monitor Yes 
Dataddo Yes 
Enterpret Yes 
Ikigai Yes 
Kleene Yes 
LearnUpon Yes 
LearnWorlds Yes 
Matillion Yes 
Meya Yes 
Nutshell Yes 
Plecto Yes 
Securden Unified PAM Yes 
Shift Yes 
Singer Yes 
TalentLMS Yes 
WooCommerce No 
Zendesk Sunshine Yes 

Pricing Details

€99/month
Self-serve is €99/month, billed monthly, with about 110 calls at €0.30 per minute and all 15 developer API routes. There is no setup fee; if the allowance runs out, the same plan is charged again. Managed plans start at €397/month. Managed Lite includes one agent and 1,000 minutes, or 2,000 chat conversations from the same allowance; annual billing is €3,970. Managed setup is €1,200 per agent. Extra managed usage is billed at plan-specific rates. Managed plans include a 30-day money-back guarantee.
Free Trial Yes 
Free Version No 

Pricing Details

$14.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RuleInside

Founded

2025

Country

United States

Website

ruleinside.com

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/service/messaging/live-chat-software/

Product Features

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

Ovebot Reviews

Ovebot

AWeb Design SRL
Helpmate Reviews

Helpmate

RhapsodyPlugins LLC
LiveChat Reviews

LiveChat

LiveChat Software