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Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
Description
Upfirst is a small business answering service powered by AI. It works like a virtual assistant, answering calls and gathering information when you are unavailable.
Upfirst allows you to:
- Have your business calls answered professionally by forwarding them to a professional
- Increase your agent's expertise by adding FAQs, office hours, company policies and other relevant information
Receive conversation summaries by text or email
- Take calls, collect information about leads, and route them to the appropriate team members
You can customize your Upfirst agent's voice, greeting and instructions.
API Access
Has API
No
API Access
Has API
No
Integrations
8am MyCase
Yes
Acuity Scheduling
No
Aruba Jelastic Cloud
Yes
Aserto
Yes
BuildVu
Yes
Cline
Yes
Cloudimage
Yes
CodeAlly
Yes
Crypto APIs
Yes
Dash
Yes
Integrations
8am MyCase
No
Acuity Scheduling
Yes
Aruba Jelastic Cloud
No
Aserto
No
BuildVu
No
Cline
No
Cloudimage
No
CodeAlly
No
Crypto APIs
No
Dash
No
Pricing Details
$349 per month
Free Trial
No
Free Version
No
Pricing Details
$24.95/month for 30 calls
If you ever need to list out the pricing plans:
Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ruby Receptionists
Country
United States
Website
www.ruby.com
Vendor Details
Company Name
Upfirst
Founded
2024
Country
United States
Website
upfirst.ai
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
