Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
Description
Sound Telecom offers tailored answering services delivered by friendly and knowledgeable agents based in the US, ensuring that every call is handled with professionalism and precision. For any business needing live answering solutions, we can create a custom program designed to meet your customers' expectations for prompt service and exceptional care, available around the clock. Our innovative call center solutions are crafted to achieve outstanding results. Exceptional customer support should be the outcome of every interaction and transaction. A smooth integration process is essential for effective call center outsourcing, allowing your customers to feel as though they are speaking directly to your team. By embracing your organizational culture and practices, Sound Telecom provides support that is distinctively aligned with your business identity. Additionally, you will benefit from a close and personal partnership with a company dedicated to excellence in service. With Sound Telecom, your clients will experience support that reflects the values and standards you uphold.
API Access
Has API
No
API Access
Has API
No
Integrations
2Captcha
Yes
Advanced Email Parser
Yes
Aserto
Yes
BlueFlag Security
Yes
Cloudimage
Yes
CodeFactor
Yes
E6 TRITIUM
Yes
EditPlus
Yes
Flawnter
Yes
Flockport
Yes
Integrations
2Captcha
No
Advanced Email Parser
No
Aserto
No
BlueFlag Security
No
Cloudimage
No
CodeFactor
No
E6 TRITIUM
No
EditPlus
No
Flawnter
No
Flockport
No
Pricing Details
$349 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ruby Receptionists
Country
United States
Website
www.ruby.com
Vendor Details
Company Name
Sound Telecom
Founded
1986
Country
United States
Website
www.sound-tele.com/answering-services/
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No