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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Rosie is an innovative phone answering service powered by AI, tailored specifically for small and medium-sized enterprises. With Rosie, businesses can guarantee that every call from potential clients is addressed promptly, while also extending superb support to their current customer base. Operating round the clock throughout the year, Rosie handles incoming calls, provides precise information to callers, records thorough messages, and even organizes appointments directly within your calendar. If you find yourself overwhelmed by missed calls, potential customers hanging up on voicemail, or unable to answer the phone while working or after hours, Rosie serves as the perfect solution. The setup process is straightforward and quick; you only need to redirect your calls to your dedicated Rosie number whenever you're not available, and you can oversee everything via the user-friendly Rosie admin interface. This service is particularly beneficial for home service providers, local businesses, or any organization that depends on phone inquiries to generate leads, ensuring that no opportunity is lost. By utilizing Rosie, businesses can enhance their customer service experience while improving overall efficiency.

Description

Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Boulevard Yes 
FieldRoutes Yes 
GoSite Yes 
Google Cloud Platform No 
Housecall Pro Yes 
Jobber Yes 
Yelp Yes 
Zapier Yes 

Integrations

Boulevard No 
FieldRoutes No 
GoSite No 
Google Cloud Platform Yes 
Housecall Pro No 
Jobber No 
Yelp No 
Zapier No 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rosie

Founded

2024

Country

United States

Website

heyrosie.com

Vendor Details

Company Name

Zocdoc

Founded

2007

Country

United States

Website

www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives