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Description
Enhance guest interaction by implementing a range of automated emails featuring exclusive deals, delivered before, during, and after their stay. Our platform integrates seamlessly with multiple booking channels, ensuring availability and pricing are instantly updated and accurately reflected in real-time. From booking to cancellation, you can generate insightful reports that aid in making informed decisions. Guests can easily secure their reservations through a user-friendly process that involves just four straightforward steps, all while benefiting from a live calendar view. The system dashboard provides a comprehensive graphical overview of key metrics such as bookings and revenue. Unlike other software solutions, you have the opportunity to customize the hotel reservation process to reflect your brand identity. Additionally, you can activate multiple payment gateways simultaneously, selecting the banks that suit your needs. This system also allows you to present tailored offers to your customers for specific dates and time frames, further improving the customer experience. By utilizing this innovative approach, you can significantly elevate the level of service provided to your guests.
Description
TRACK’s Hotel CRM is a comprehensive enterprise solution that consolidates all guest data into a single, accessible location, enhancing direct bookings and guest retention through timely engagement throughout their journey. Traditionally, hoteliers have struggled with a fragmented array of systems, making effective communication and marketing a challenge. The TRACK Hotel CRM allows hoteliers and marketing teams to merge various software into a unified platform that features Omni-Channel marketing and guest communication tools, ensuring that all data is connected seamlessly under one subscription and API. This system enables the customization and personalization of pre-stay messages to elevate the guest experience significantly. Furthermore, it automates the process of sending confirmation emails and text messages immediately after a reservation is confirmed, streamlining operations and enhancing guest satisfaction. With TRACK's Hotel CRM, the future of guest engagement is not just simplified—it’s also more effective and tailored to individual needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Roomitra.com
Country
Sri Lanka
Website
www.roomitra.com
Vendor Details
Company Name
TRACK Hospitality Software
Founded
2009
Country
United States
Website
www.trackhs.com
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking