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Description
Roeville t4 is an advanced tour management and reservation platform created specifically for coach tour operators looking to manage bookings, customer communications, routing, and financial operations from a single system. Powered by the SAP Advantage Database Server, the software delivers the scalability, security, and performance required to support large passenger volumes and complex tour operations across the travel industry. The platform handles every stage of the customer journey, from initial enquiries and reservations to payment processing, documentation, reporting, and post-booking management. Integrated with Roeville’s WebRes e-commerce solution, t4 enables customers and travel agents to book holidays and excursions online using computers, smartphones, and tablet devices. The system includes extensive operational tools such as rooming lists, interchange routing, seat planning, hotel contracting, loyalty programs, voucher management, travel insurance handling, and marketing data extraction capabilities. Businesses can also generate financial reports, monitor sales activity in real time, process payments through multiple gateways, and integrate with Sage accounting systems for improved financial management. t4 supports multi-brand and multi-branch operations, allowing companies to manage different business units from one centralized environment while maintaining separate branding and merchant accounts. The software also features a comprehensive audit trail, automated scheduling tools, SMS and email marketing integrations, and advanced routing applications for operational planning. Users benefit from customizable reporting tools and SQL-based data extraction features that make it easier to analyze booking trends, customer history, and business performance.
Description
For adventures that stray from the usual paths, ViaTour utilizes your knowledge by managing destination specifics, vendor details, safety protocols, and all your critical business insights in an effective solution. Employ ViaTour to deliver exceptional service to your discerning clients. It allows you to capture intricate preferences, monitor multiple seasonal residences, and produce customized letters along with stunning travel documents. ViaTour streamlines the management of accurate information for your high-demand business. Effortlessly process returning travelers with just a few clicks, ensuring their profiles are represented correctly across all reports, trip after trip. This platform simplifies your tasks for both group and individual reservations. You can effectively oversee cabin and hotel allocations, optional shore excursions, as well as pre- and post-tour arrangements, air travel, transfers, and much more. The one-click driver manifest provides comprehensive location lists, including timing and directions, contact numbers for travelers, outstanding balances, and any special requirements they may have. With ViaTour, managing intricate travel logistics becomes a breeze, allowing you to focus more on enhancing the traveler’s experience.
API Access
Has API
API Access
Has API
Integrations
Starboard Suite
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Roeville Computer Systems
Website
www.roeville.com
Vendor Details
Company Name
ViaTour Software
Founded
2000
Country
United States
Website
www.viatoursoftware.com
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
