The ecosystem of NovusMED includes a call center, administrative applications, driver applications, client/clinic booking apps, and more. NovusMED is a platform of choice for medical transportation services. It includes configurations for brokerages, providers, seniors, community and home health programs. Manage calls and patient data accurately. Monitor performance in real-time and adjust capacity to meet changing service demand. Manage will calls in real-time, as well as confirmation calls and recurring trips/standing order. Improved mileage calculators and cost calculators for managing multiple contractors, funding sources, multiple providers, and volunteer drivers programs. Credential management for drivers and vehicles. Manage subcontractor outsourcers with provider mobile, bidders for trips, and trip offers. You can see the nearest vehicle and make immediate bookings.
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JOpt.TourOptimizer is an enterprise optimization engine for route planning, scheduling, and resource allocation across logistics, transportation, dispatch, and field service operations. It is built for organizations that need to solve complex planning problems under real-world business constraints rather than simple consumer-grade route calculation. The platform supports vehicle routing and scheduling scenarios such as VRP, CVRP, VRPTW, pickup and delivery, multi-depot planning, heterogeneous fleets, and workforce scheduling.
JOpt.TourOptimizer can model time windows, working hours, visit durations, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. This makes it suitable for production deployments where feasibility, transparency, and operational reliability matter. It is designed to generate practical plans that help teams balance travel time, service commitments, workload distribution, and operational cost in demanding enterprise environments.
The solution is available both as an embedded Java SDK and as a Docker-based REST API with OpenAPI and Swagger support. This allows software vendors, enterprise developers, and system integrators to embed advanced optimization into TMS, ERP, CRM, WMS, dispatch systems, customer platforms, and field service applications. With support for scalable integration and modern service architectures, JOpt.TourOptimizer helps organizations improve planning efficiency, service quality, SLA compliance, transparency, and operational resilience at scale. It also supports enterprise integration strategies that require reproducible optimization runs, structured outputs, and flexible deployment models.
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ViaTour
For adventures that stray from the usual paths, ViaTour utilizes your knowledge by managing destination specifics, vendor details, safety protocols, and all your critical business insights in an effective solution. Employ ViaTour to deliver exceptional service to your discerning clients. It allows you to capture intricate preferences, monitor multiple seasonal residences, and produce customized letters along with stunning travel documents. ViaTour streamlines the management of accurate information for your high-demand business. Effortlessly process returning travelers with just a few clicks, ensuring their profiles are represented correctly across all reports, trip after trip. This platform simplifies your tasks for both group and individual reservations. You can effectively oversee cabin and hotel allocations, optional shore excursions, as well as pre- and post-tour arrangements, air travel, transfers, and much more. The one-click driver manifest provides comprehensive location lists, including timing and directions, contact numbers for travelers, outstanding balances, and any special requirements they may have. With ViaTour, managing intricate travel logistics becomes a breeze, allowing you to focus more on enhancing the traveler’s experience.
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Travel Assist
Travel Assist serves as an all-encompassing Tour Management and Booking Software tailored for Tour Operators, Destination Management Companies, Incoming Agencies, and MICE. This software is crafted to streamline the business operations across various segments, including FIT Tours, Series, Adhoc, charters, and excursion management. By implementing an automated sales process, our Tour Operator Software simplifies the entire workflow from initial inquiry to itinerary creation. Renowned for its reliability, efficiency, and security, it balances flexibility and simplicity to suit diverse needs. Travel Assist boasts a comprehensive suite of features designed to enhance service ordering, account management, and deliver complete solutions for tour-related enterprises. It empowers DMCs and Tour Operators by providing enhanced business control and boosting productivity. Additionally, the software facilitates effective management of contracts, allocations, rates, and reports for hotels, transportation, guides, and insurance services, ensuring seamless operations. Overall, Travel Assist is a vital tool for optimizing the tour management landscape and fostering growth in the industry.
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