Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Roadmappy is an innovative platform designed for customer intelligence, leveraging artificial intelligence to uncover valuable product opportunities hidden within customer data while assisting in the creation of streamlined and focused roadmaps.
• Meeting insights: Effortlessly schedule, record, and analyze customer calls, user interviews, and internal discussions. The AI efficiently transcribes these interactions, identifying sentiment, themes, key takeaways, and follow-up actions, all of which are linked to a comprehensive customer ledger.
• Customer insights: Gather feedback seamlessly from both customers and internal teams in one centralized location. The AI categorizes this feedback into recognizable themes, identifies trends, and consolidates all signals into a unified voice of the customer, providing immediate answers and proactive reports throughout your datasets.
• Roadmaps: Create transparent roadmaps that are supported by customer evidence, featuring multiple views, filters, and groupings for effective planning. Manage product launches in an integrated view and effortlessly share these plans with relevant stakeholders.
Each plan allows for unlimited users, ensuring that product, sales, marketing, customer success, support, and leadership teams can collaborate using a single source of customer truth. Additionally, all data is securely hosted in the EU, prioritizing data protection and compliance. This comprehensive system enhances collaboration and ensures that every team is aligned with customer needs and insights.
Description
Efficiently address customer feedback and ensure closure with real-time notifications. Gain insights into customer sentiments through tailored data analysis, visual representations, and classification systems suited to your business. Gather, evaluate, and respond to internal feedback to foster dedicated employees focused on enhancing customer satisfaction. Establish a streamlined delivery process supported by proactive communication strategies. Lower call center traffic while nurturing a culture centered on customer care. Adopt a digital-first mindset to cut operational expenses. Seamlessly collect feedback from multiple channels throughout the customer journey. Minimize cart abandonment rates and engage with the ‘silent shopper’ by implementing listening posts. Utilize immediate feedback to prevent customer churn and facilitate service enhancements. Respond to tenant concerns more swiftly, decreasing the frequency and intricacy of complaints. Additionally, keep customers informed with proactive communications to further reduce inbound call volume. This comprehensive approach not only enhances customer experience but also strengthens overall organizational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aircall
Yes
App Store
Yes
Beamer
Yes
BlueVenn
No
Google Meet
Yes
Google Play
Yes
HubSpot CRM
Yes
Intercom
Yes
Microsoft Teams
Yes
Salesforce
Yes
Integrations
Aircall
No
App Store
No
Beamer
No
BlueVenn
Yes
Google Meet
No
Google Play
No
HubSpot CRM
No
Intercom
No
Microsoft Teams
No
Salesforce
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Roadmappy
Founded
2025
Country
Switzerland
Website
roadmappy.io
Vendor Details
Company Name
Upland Software
Founded
2010
Country
United States
Website
uplandsoftware.com/rantandrave/
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
No
Product Roadmap
Collaboration
Yes
Content Import / Export
No
Diagramming
No
Drag & Drop
Yes
Feature Management
Yes
Milestone Tracking
Yes
Prioritization
No
Requirements Management
No
Workflow Management
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No