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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Riverbed Aternity platform harnesses the power of AI-driven analytics and self-healing mechanisms to enhance both employee efficiency and customer satisfaction while enabling swift market entry with high-quality applications, reducing IT operational expenses, and managing the complexities of IT transformation. By providing AI-powered insights derived from authentic end-user experience data and precise telemetry across various endpoints, applications, infrastructure, and networks, Riverbed Aternity equips Digital Workplace teams with essential tools such as DXI for benchmarking, an Intelligent Service Desk, and AI-enhanced troubleshooting. These features facilitate ongoing service enhancement and proactive incident prevention throughout the organization. Explore how Aternity can empower enterprises to achieve comprehensive visibility across their environments, lower IT asset expenditures, promote sustainable IT practices, and elevate the satisfaction of both employees and customers, ultimately driving organizational success.

Description

TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
Lucidum
Microsoft 365
ServiceNow

Integrations

Axonius
Azure Virtual Desktop
Citrix DaaS
IGEL
Lucidum
Microsoft 365
ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Riverbed Technology

Founded

2002

Country

United States

Website

www.riverbed.com/products/digital-experience-management/

Vendor Details

Company Name

TeamViewer

Founded

2005

Country

Germany

Website

www.teamviewer.com/en-us/products/dex/

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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