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Description

RinkWare is a cloud-based SaaS platform designed for roller skating rinks, ice rinks, and family entertainment centers. Its modular architecture lets operators choose individual solutions or connect them as a complete venue management ecosystem. RinkWare includes online party booking, party operations, POS, digital waivers, online ticketing, customer portals, website management, CRM, loyalty, reporting, employee management, rentals, and multi-location administration. Connected modules help eliminate duplicate data and disconnected systems while supporting both online customer interactions and day-to-day venue operations. RinkWare can support a single independent rink or organizations operating multiple locations, while its a la carte approach means venues aren't required to replace every existing system at once. RinkWare has been serving the roller skating industry since 2006.

Description

TRAY, a cloud-based platform that enables merchants in the Family Entertainment and Amusement industries to provide service on-demand, is called a cloud-based software platform. The product suite includes self-order kiosks and online ordering, electronic waivers and a mobile app. It also allows party bookings and reservations to be made. TRAY's integration options allow for automated email marketing, inventory, cashless gambling cards, and third-party online orders. TRAY's kiosks are compatible with most major point-of-sale systems, allowing merchants the ability to provide self-service without replacing their existing technology infrastructure. TRAY's platform was built with self-service in view. Kiosks have an intuitive and attractive interface that is image-driven. The kiosks can be customized to become an extension of the merchant’s brand from start till checkout. This platform can be scaled to accommodate both single-location operators and larger businesses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Golf No 
Agilysys Spa No 
Agilysys Stay No 
MarketMan No 
Olo No 
Popconvert No 
RASI No 
Stripe Yes 

Integrations

Agilysys Golf Yes 
Agilysys Spa Yes 
Agilysys Stay Yes 
MarketMan Yes 
Olo Yes 
Popconvert Yes 
RASI Yes 
Stripe No 

Pricing Details

$0 per month
RinkWare offers flexible, a la carte pricing so venues can use only the solutions they need. Online Party Booking is available with a $0 monthly software fee and a $4.95 service fee per completed booking. Additional RinkWare modules and platform plans are available based on the venue's needs. Qualifying promotional customers may also unlock Online Waivers and Online Tickets with no monthly software fee. No long-term contracts. Contact RinkWare for current pricing and promotional qualification details.
Free Trial Yes 
Free Version Yes 

Pricing Details

$89 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

RinkWare

Founded

2006

Country

United States

Website

rinkware.com

Vendor Details

Company Name

Vendsy

Founded

2013

Country

United States

Website

tray.com

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management Yes 
Event Management Yes 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management Yes 
Resource Booking No 
Sales Management No 
Staff Management No 

Product Features

Kiosk

Activity Reservations Yes 
Digital Signature Yes 
License Management Yes 
Onsite Printing Yes 
Remote Access Yes 
Secure Browsing Yes 
Ticket / Order Fulfillment Yes 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management Yes 

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