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Description
Ringzel serves as a cloud-based AI receptionist tailored for small businesses that may struggle to respond to every incoming call. It manages calls that are forwarded from the company's existing number, identifies itself as an automated service, poses pre-set questions, gathers caller information along with the reason for their inquiry, and adheres to business-specific protocols for urgent matters. After each interaction, users can access a recording, a transcript, a summary, and a distinct call-check report within their Ringzel account. Additionally, an AI-driven website chat feature is available to capture visitor inquiries and questions. The higher-tier plans offer added features such as calendar bookings, call transfers, and team routing, while the Premium tier enhances the experience with integrations and tools for reputation management. Small businesses in various sectors, including trades, clinics, dental offices, garages, salons, estate agencies, and other local services, can leverage Ringzel to efficiently manage inquiries and follow up with callers using the collected data. Importantly, all subscription plans provide unlimited call handling without incurring any per-call fees, allowing businesses to operate without the worry of additional costs. This seamless integration of communication tools empowers businesses to enhance their customer service while saving time and resources.
Description
SignalLine AI Receptionist serves as a virtual phone-answering solution tailored for small businesses in the UK. It utilizes a dedicated UK phone number to handle incoming calls by leveraging information provided by the customer, such as business hours, services offered, pricing, and company policies. This service is capable of addressing common inquiries and gathering essential details like the caller’s name, phone number, and the purpose of their call for follow-ups if necessary.
An online dashboard presents call logs along with transcripts for easy access. The Growth plan enhances functionality by offering live call transfers to a team member and supports multilingual interactions in 15 different languages. Additionally, it allows for custom workflows that can link to order inquiries via platforms like Shopify or WooCommerce.
The pricing structure is based on usage, charged at £0.15 per minute for the Starter plan in English, or £0.20 per minute for the Growth plan, with no hidden costs such as monthly fees, setup charges, or contracts. This service is particularly beneficial for businesses that require call handling outside regular working hours or when their staff is not available to take calls. With its flexible options, SignalLine AI Receptionist aims to enhance customer service while allowing businesses to focus on their core operations.
API Access
Has API
No
API Access
Has API
No
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Pricing Details
£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Trial
Yes
Free Version
No
Pricing Details
£0.15 per minute
Starter: £0.15 per minute in English. Growth: £0.20 per minute. Usage-based pricing with no monthly fee, setup fee, or contract.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Shipstack
Founded
2025
Country
United States
Website
ringzel.com
Vendor Details
Company Name
SignalLine AI
Founded
2025
Country
United Kingdom
Website
signalline.io