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Description
Ring Jenny serves as an AI-driven receptionist and call management solution tailored for small businesses that depend on incoming phone inquiries. It effectively responds to calls when employees are busy, unavailable, or after hours; addresses frequently asked customer questions; captures and assesses leads; takes messages; filters out unwanted spam calls; and delivers summaries of calls via text or email. Businesses have the flexibility to forward calls from their existing phone number without needing to alter the number that customers are accustomed to using. Utilizing information such as business hours, services offered, FAQs, and call-handling protocols, Ring Jenny provides pertinent responses to callers. For those on qualifying plans, it can also check calendar availability, schedule appointments, send SMS confirmations or links during calls, and seamlessly transfer urgent inquiries to the appropriate individual. Additionally, the platform offers call recordings and transcripts, enabling teams to review inquiries and follow up with the necessary context, thereby enhancing overall customer service. This comprehensive approach helps businesses maintain effective communication while ensuring that no call goes unanswered.
Description
RipperReceptionist serves as a cloud-based artificial intelligence receptionist tailored specifically for accounting and bookkeeping firms in Australia. Available around the clock, Mia handles multiple incoming calls simultaneously while representing the practice's name. She efficiently recognizes callers along with their specific requirements, gathers essential information, and schedules appointments in the practice's calendar on Pro and Pro Max, adhering to business hours and pre-existing commitments. Designed with terminology related to BAS, SMSF, ATO, PAYG, and lodgement, Mia refrains from providing any tax advice and ensures callers do not disclose their tax file number until it is officially recorded. Incoming calls can be monitored through a dashboard that features transcripts and AI-generated summaries for easy reference. In addition to these features, Pro and Pro Max versions offer the convenience of following up on unpaid invoices via email and SMS communication. Practices also have the flexibility to retain and forward their current phone number while benefiting from web chat capabilities and the ability to export contacts and invoices in a format compatible with Xero imports, although it is important to note that this does not constitute a live two-way connection with Xero. Ultimately, RipperReceptionist enhances efficiency and communication for accounting practices, helping them manage client interactions effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Stripe
No
Pricing Details
$49/month
Free Trial
Yes
Free Version
No
Pricing Details
A$19.99/month
All prices are in Australian dollars, with GST added. Starter costs A$19.99/month and includes up to 100 conversations and 19 bonus call minutes. Voice calls cost A$0.50/minute, with bonus minutes used first. The 14-day refund excludes the value of bonus minutes used; purchased call credit is not deducted.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ring Jenny
Founded
2026
Country
United States
Website
ringjenny.com
Vendor Details
Company Name
Continuous Improvement Advisory Australia
Founded
2023
Country
Australia
Website
ripperreceptionist.com/accountants