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ease
features
design
support

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Description

RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.

Description

Saastic actively solicits feedback from your customers, enabling you to enhance your reputation and attract more business effortlessly. By automating the review collection process, Saastic saves you the hassle of manually reaching out to clients and following up, allowing you to focus on other important aspects of your business. With Saastic, you can establish social proof through reviews on platforms such as Google, Trustpilot, G2, and Capterra. The service seamlessly integrates with tools like Stripe, HubSpot, or Zapier, or you can opt to add customers manually. Every day, Saastic will send out requests for reviews about your product, and your landing page will provide each customer with the opportunity to rate their experience, offer feedback, and access links to various review sites. In cases where a customer gives a low rating, you have the option to present a feedback form instead of directing them to public review sites, helping to prevent negative reviews from being visible. You'll receive notifications via email and Slack whenever customers provide ratings or feedback on your product. Moreover, you can showcase your most outstanding reviews on a personalized, customizable showcase page, further enhancing your business's credibility and appeal. This comprehensive approach not only streamlines the review process but also fosters a positive relationship with your customers.

API Access

Has API

API Access

Has API

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Integrations

Trustpilot
Zapier
Activepieces
G2
Google
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Leo
Mazaal AI
Pabbly Connect
Slack
Stripe
Twilio

Integrations

Trustpilot
Zapier
Activepieces
G2
Google
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Leo
Mazaal AI
Pabbly Connect
Slack
Stripe
Twilio

Pricing Details

$10/location/month
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RightResponse AI, Inc.

Founded

2022

Country

United States

Website

www.rightresponseai.com

Vendor Details

Company Name

Saastic

Country

United States

Website

saastic.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives