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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Most SaaS teams know their churn rate but not the reasons behind it. Stripe's cancel form returns one word from a short list, and few customers type a detailed answer into a survey. Rezup asks after the cancellation instead. How it works: connect Stripe with a read-only key that can't charge, refund or change anything. After each cancellation or downgrade, the customer gets one question by email from your company name. They answer by voice or text in the browser, in any language. Rezup transcribes answers on its own servers in Germany, translates them, and uses AI to group them into reasons ranked by lost MRR, with trends and quotes. Teams get weekly summaries, Slack and Telegram alerts, CSV and Excel export, webhooks and a REST API. Pricing follows MRR: free up to $5k (50 responses a month), then $29, $99 or $299 a month.

Description

We developed Stripe Sigma to assist businesses in efficiently analyzing their Stripe data, allowing teams to gain quicker insights into their operations. You can utilize pre-existing SQL queries or create your own custom queries directly within the Stripe dashboard, eliminating the need for data engineering expertise. With organized access to your data, it becomes straightforward to pinpoint customers at risk of churning, identify regions that generate the highest revenue, and much more. You can quickly get answers to any questions related to your Stripe data whenever you need them. Additionally, reports can be set up to generate automatically on a daily, weekly, or monthly basis, helping you stay organized. Enhance your workflow by saving frequently used queries for rapid access. Furthermore, you can share your queries with other teams right within Sigma or export them as CSV files. Stripe Sigma is utilized by business teams to streamline operations, finance teams to expedite financial closures, data teams for in-depth analysis of metrics like ARPU and churn, and product management to discover new business opportunities. This multifaceted tool is designed to cater to various needs, making it an invaluable asset for any organization.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
Amazon Redshift No 
Shopify No 
Sigma No 
Slack Code Yes 
Snowflake No 
Telegram Yes 
Zapier Canvas Yes 
n8n Yes 

Integrations

Stripe Yes 
Amazon Redshift Yes 
Shopify Yes 
Sigma Yes 
Slack Code No 
Snowflake Yes 
Telegram No 
Zapier Canvas No 
n8n No 

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Vindrose sp. z o.o.;

Founded

2026

Country

Poland

Website

rezup.ai/

Vendor Details

Company Name

Stripe

Founded

2010

Country

United States

Website

stripe.com/sigma

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Features

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