Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Most SaaS teams know their churn rate but not the reasons behind it. Stripe's cancel form returns one word from a short list, and few customers type a detailed answer into a survey. Rezup asks after the cancellation instead.
How it works: connect Stripe with a read-only key that can't charge, refund or change anything. After each cancellation or downgrade, the customer gets one question by email from your company name. They answer by voice or text in the browser, in any language.
Rezup transcribes answers on its own servers in Germany, translates them, and uses AI to group them into reasons ranked by lost MRR, with trends and quotes. Teams get weekly summaries, Slack and Telegram alerts, CSV and Excel export, webhooks and a REST API.
Pricing follows MRR: free up to $5k (50 responses a month), then $29, $99 or $299 a month.
Description
We developed Stripe Sigma to assist businesses in efficiently analyzing their Stripe data, allowing teams to gain quicker insights into their operations. You can utilize pre-existing SQL queries or create your own custom queries directly within the Stripe dashboard, eliminating the need for data engineering expertise. With organized access to your data, it becomes straightforward to pinpoint customers at risk of churning, identify regions that generate the highest revenue, and much more. You can quickly get answers to any questions related to your Stripe data whenever you need them. Additionally, reports can be set up to generate automatically on a daily, weekly, or monthly basis, helping you stay organized. Enhance your workflow by saving frequently used queries for rapid access. Furthermore, you can share your queries with other teams right within Sigma or export them as CSV files. Stripe Sigma is utilized by business teams to streamline operations, finance teams to expedite financial closures, data teams for in-depth analysis of metrics like ARPU and churn, and product management to discover new business opportunities. This multifaceted tool is designed to cater to various needs, making it an invaluable asset for any organization.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Stripe
Yes
Amazon Redshift
No
Shopify
No
Sigma
No
Slack Code
Yes
Snowflake
No
Telegram
Yes
Zapier Canvas
Yes
n8n
Yes
Integrations
Stripe
Yes
Amazon Redshift
Yes
Shopify
Yes
Sigma
Yes
Slack Code
No
Snowflake
Yes
Telegram
No
Zapier Canvas
No
n8n
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vindrose sp. z o.o.;
Founded
2026
Country
Poland
Website
rezup.ai/
Vendor Details
Company Name
Stripe
Founded
2010
Country
United States
Website
stripe.com/sigma
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes