Rezup Description

Most SaaS teams know their churn rate but not the reasons behind it. Stripe's cancel form returns one word from a short list, and few customers type a detailed answer into a survey. Rezup asks after the cancellation instead.

How it works: connect Stripe with a read-only key that can't charge, refund or change anything. After each cancellation or downgrade, the customer gets one question by email from your company name. They answer by voice or text in the browser, in any language.

Rezup transcribes answers on its own servers in Germany, translates them, and uses AI to group them into reasons ranked by lost MRR, with trends and quotes. Teams get weekly summaries, Slack and Telegram alerts, CSV and Excel export, webhooks and a REST API.

Pricing follows MRR: free up to $5k (50 responses a month), then $29, $99 or $299 a month.

Pricing

Pricing Starts At:
$29/month
Free Trial:
Yes

Integrations

API:
Yes, Rezup has an API

Reviews

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Company Details

Company:
Vindrose sp. z o.o.;
Year Founded:
2026
Headquarters:
Poland
Website:
rezup.ai/
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Product Details

Platforms
Web-Based
Types of Training
Not Offered
Customer Support
Online Support

Rezup Features and Options

Customer Feedback Software

Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback

Rezup User Reviews

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