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Description
Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises.
Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation.
Benefits of Rezolve.ai:
• Enhance your service desk efficiency
• Elevate your employee satisfaction (ESAT) and wait time
• Provide support 24x7
• Eliminate Enterprise Friction
• Increase Employee Productivity
• Boost your ROI
• Unleash digital dexterity
• Engage your employees via MS Teams
Description
Product Features:
1. Workativ Agent Studio: Short Description (200 character limit)
Train your AI agents, configuring custom workflows, connect with apps, manage live interactions with a shared inbox, integrate Slack/MS Teams, and monitor performance analytics—all in one intuitive platform.
2. Resolve queries instantly with GPT powered Agents:
Instantly resolve employee queries and service requests with GPT-powered ai agents. Train with your content, deploy effortlessly, and provide quick, accurate responses 24/7.
3. AI-powered App workflows:
Connect with 100+ enterprise apps and automate workflows instantly. Reduce process bottlenecks for employee onboarding, IT requests, and HR workflows.
4. Shared Live Chat Inbox for Teams:
Manage all employee escalations and interactions in real time with an AI-powered shared inbox. Streamline support, collaborate, and handle queries efficiently across channels.
5. Seamless Integration with Your Existing Tools:
Integrate AI Agents seamlessly with Slack, MS Teams, WhatsApp, more. Enhance workflows without disruptions for better employee assistance.
6. Advanced Analytics:
Track agent performance with advanced analytics. Gain actionable insights into user behaviour and agent efficiency with easy-to-read dashboards and detailed reports.
API Access
Has API
API Access
Has API
Integrations
Gusto
Jira
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Salesforce
AWS Identity and Access Management (IAM)
Cisco Duo
Dropbox
Fingercheck
Integrations
Gusto
Jira
Microsoft 365
Microsoft SharePoint
Microsoft Teams
Salesforce
AWS Identity and Access Management (IAM)
Cisco Duo
Dropbox
Fingercheck
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1,530 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rezolve.ai
Founded
2016
Country
United States
Website
www.rezolve.ai
Vendor Details
Company Name
Workativ
Founded
2019
Country
United States
Website
workativ.com/conversational-ai-platform
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant