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features
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support

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Description

ReviewPoint enhances your business growth by facilitating meaningful interactions with your customers. The process of overseeing your online reviews and business profile can often feel overwhelming, but our skilled review managers ensure your business shines online just as brightly as it does in reality. By seamlessly connecting with your CRM, PoS, or any system where your store's contact details are stored, we fully automate the generation of reviews for you. With an extensive array of integrations available, it is highly likely that we are compatible with the software you currently use. Engage with your customers through text or email directly within ReviewPoint, as our communication tool offers a comprehensive solution for managing all customer interactions. Encourage your happy customers to voice their experiences, thereby boosting your brand's overall success. Ascend in your local market by obtaining more positive reviews through automated requests, while also safeguarding against negative feedback being publicly posted. Collaborate with a review manager to implement best practices for reputation management and watch your business thrive. This holistic approach not only streamlines communication but also fosters stronger relationships with your clientele.

Description

ReviewTrail was created to assist small and medium-sized enterprises, along with local businesses, in enhancing their online reputation effortlessly by effectively managing positive customer feedback. Initially, it was a supplementary service provided to our SEO agency clients, but we soon recognized its potential as an independent tool that could benefit a wide range of businesses. This realization led to the establishment of ReviewTrail. Given our background in digital marketing, we have a deep understanding of the obstacles that SMEs encounter, particularly regarding the significance of a strong reputation for their success and progress in the digital landscape. Welcome to ReviewTrail, your partner in improving your business's online presence. The platform is particularly suited for those businesses where the owner prioritizes operational tasks and wishes to avoid the tedious process of directly contacting and following up with each customer to request public online reviews. With ReviewTrail, your focus can remain on running your business while we handle your reputation management needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Axis LMS Yes 
Facebook No 
Google Maps No 
Healthgrades No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
PayPal Yes 
QuickBooks Online Yes 
Salesforce Yes 
Shopify Yes 
Square POS Yes 
Stripe Yes 
Tripadvisor No 
Xero Yes 
Yelp No 
Zillow No 
realtor.com No 

Integrations

Airbnb Yes 
Axis LMS No 
Facebook Yes 
Google Maps Yes 
Healthgrades Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
PayPal No 
QuickBooks Online No 
Salesforce No 
Shopify No 
Square POS No 
Stripe No 
Tripadvisor Yes 
Xero No 
Yelp Yes 
Zillow Yes 
realtor.com Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10 per location per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ReviewPoint

Country

United States

Website

reviewpoint.com

Vendor Details

Company Name

ReviewTrail

Website

reviewtrail.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

LocalReviews Reviews

LocalReviews

OneLocal
Rize Reviews

Rize

Rize Reviews
EmbedReviews Reviews

EmbedReviews

EmbedSocial