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Description
Obtaining reviews on essential platforms has never been simpler, thanks to one-click request features and text messaging capabilities. You can easily initiate requests from your office or allow your team to do so while they're on the ground. The system enables you to effortlessly sort and filter reviews by employee, location, review platform, and communication method. Responding promptly to negative feedback is made easier with instant alerts, helping you to enhance customer satisfaction. A quick overview of your key performance indicators offers insights into your company's and team's effectiveness. Furthermore, real-time alerts help you identify actionable trends that can bolster your online reputation. After selecting and prioritizing the review platforms of your choice, our automated system directs customers to the most suitable one for their needs. This streamlined process for customers not only boosts your review count but also showcases all your reviews from various platforms alongside your business details and social media feeds, all conveniently aggregated in one location. By consolidating information, you can create a more engaging experience that encourages customer interaction and builds trust.
Description
Reviewshake simplifies the process of generating, managing, marketing, and analyzing reviews by consolidating everything into a single platform. We prioritize making it effortless for your customers to leave feedback by directing them to the exact location where they can submit their reviews, which is crucial as increased convenience often leads to a higher volume of responses. You can easily share a link with customers or through social media to kickstart the review process, allowing them to choose from various sites where you prefer to receive feedback. You can request feedback through personalized emails or SMS, either individually, by uploading a CSV file, or through fully automated systems. This centralized platform enables your team to oversee all reviews efficiently. You will receive real-time notifications for each review, ensuring that you never overlook any feedback. Additionally, you can manage your responses from this single interface, utilizing response templates to streamline communication. With Reviewshake, you can create powerful social proof by showcasing your reviews using embeddable widgets, enhancing your brand's credibility and customer trust. By harnessing these features, your business can cultivate a robust online reputation.
API Access
Has API
API Access
Has API
Integrations
Facebook
G2
Integrately
OpenTable
Pabbly Connect
Stackreaction
TrustRadius
Trustpilot
Yelp
Integrations
Facebook
G2
Integrately
OpenTable
Pabbly Connect
Stackreaction
TrustRadius
Trustpilot
Yelp
Pricing Details
$147 per month
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ReviewBuzz
Founded
2012
Country
United States
Website
reviewbuzz.net
Vendor Details
Company Name
Reviewshake
Founded
2017
Country
United States
Website
www.reviewshake.com
Product Features
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
