Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Review Monster is a platform focused on managing reviews for local businesses, agencies, and multi-location entities. It facilitates the process of soliciting customer feedback through text and email, streamlines follow-ups, and organizes the feedback received. Its primary aim is to enhance reputation management and assist in collecting reviews, particularly on Google. In addition to review management, the provider also offers supplementary growth services, which may include website design, optimization for local searches, directory citations, chatbots, and AI-driven automations. These additional services can be utilized alongside the core review management offering rather than being integrated into a singular software solution. This web-based service is ideal for organizations looking to effectively handle review solicitations and engage in related local marketing efforts. By leveraging such tools, businesses can not only improve their online presence but also gain valuable insights into customer satisfaction.

Description

ReviewPoint enhances your business growth by facilitating meaningful interactions with your customers. The process of overseeing your online reviews and business profile can often feel overwhelming, but our skilled review managers ensure your business shines online just as brightly as it does in reality. By seamlessly connecting with your CRM, PoS, or any system where your store's contact details are stored, we fully automate the generation of reviews for you. With an extensive array of integrations available, it is highly likely that we are compatible with the software you currently use. Engage with your customers through text or email directly within ReviewPoint, as our communication tool offers a comprehensive solution for managing all customer interactions. Encourage your happy customers to voice their experiences, thereby boosting your brand's overall success. Ascend in your local market by obtaining more positive reviews through automated requests, while also safeguarding against negative feedback being publicly posted. Collaborate with a review manager to implement best practices for reputation management and watch your business thrive. This holistic approach not only streamlines communication but also fosters stronger relationships with your clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp No 
PayPal No 
QuickBooks Online No 
Salesforce No 
Shopify No 
Square POS No 
Stripe No 
Xero No 

Integrations

Axis LMS Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp Yes 
PayPal Yes 
QuickBooks Online Yes 
Salesforce Yes 
Shopify Yes 
Square POS Yes 
Stripe Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Review Monster

Country

United States

Website

reviewmonster.com

Vendor Details

Company Name

ReviewPoint

Country

United States

Website

reviewpoint.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

No Alternatives

Alternatives

Rize Reviews

Rize

Rize Reviews