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Description
Revel offers a leading cloud-based point of sale (POS) system that is engineered to propel your business forward while surpassing your objectives. This comprehensive platform is tailored to adapt alongside your enterprise, ensuring a strong return on investment. With an emphasis on quick transactions, robust security, and dependable operational management, Revel's user-friendly POS system is designed to evolve as your business expands. Having been a pioneer in utilizing the iPad for point of sale solutions, we have consistently introduced innovations to cater to the needs of your flourishing business. Our POS system stands out as the most advanced business management platform, effectively streamlining your operations from inventory oversight to online sales and customer relationship management (CRM), ultimately delivering exceptional results. By leveraging Revel's sleek and intuitive iPad POS, you can enhance and accelerate the transaction process while benefiting from the familiar interface that simplifies employee training, making it quick and efficient. Plus, the adaptability of our system ensures that it remains relevant to your business as it continues to grow and evolve.
Description
The uniquely branded Self Service Interface delivers a tailored experience for both your end users and their managers, allowing them to create new tickets, monitor existing ones, and access dashboards. You can establish pre-defined action notes that are conveniently available through a dropdown menu within any ongoing ticket in Revelation. Quick notes can be categorized and linked by end user, group, team, and other relevant criteria as needed. Thanks to Revelation’s Multi-Edit functionality, editing multiple tickets that share a similar action note is now simpler than ever. This Multi-Edit feature allows you to apply the same action note to various tickets, allocate billable time across several tickets, or even transfer tickets between different clients or projects. Additionally, Revelation’s Storyline feature provides a vibrant visual representation of your ticket's journey, from the moment it is logged until its resolution. The Storyline feature illustrates a chronological timeline of system notes, tracks the duration for which a ticket has remained open, and indicates the ticket's status through a color-coded system, enhancing your overall ticket management experience. With these tools at your disposal, managing workflow becomes more efficient and streamlined.
API Access
Has API
API Access
Has API
Integrations
5X
ADP Enterprise HR
APICBASE
Arcade
Chope
Chowly
Cuboh
Expensify
Restolabs
Roghnu
Integrations
5X
ADP Enterprise HR
APICBASE
Arcade
Chope
Chowly
Cuboh
Expensify
Restolabs
Roghnu
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Revel Systems
Founded
2010
Country
United States
Website
revelup.com
Vendor Details
Company Name
YellowFish Software
Founded
2001
Country
United States
Website
www.revelationhelpdesk.com
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management