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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Combining powerful AI and the best methodology in the world in a super easy to use online software. Responsr has readymade templates, reports, and customer dialogs for your industry. Start saving customers immediately by creating your profile! Responsr automatically sends mini-surveys (2-3 question) at a frequency that suits both you and your customers. The included services allow you to get feedback and take action if necessary. Responsr provides a customer service system for your entire company. You can also compare your results with others in your industry. A smart feedback system that enterprise companies can afford. Start right away with pre-made dialogues and reports to help you use feedback to drive customer satisfaction.

Description

Capture, analyze, and take action Voice of Customer Easyrewardz Collecta helps you build real customer relationships and create a customer-driven company. Listen to what customers have to say about you brand and learn what it takes to create memorable experiences. 1. Capture VoC in real-time Every customer experience can be a chance to improve your brand experience. You can deliver the best customer experience by asking them for feedback using our multi-channel templates that include feedback, polls, and product/service review. 2. Ask the right questions to capture context Ask your customers relevant questions to understand how they view your brand. You can customize questions to suit customer segments or customer journeys and reward customers who share their feedback. Create dynamic questionnaires based on customer affinity and customer segment. 3. Get actionable customer insights You can analyze the feedback of your customers through real-time dashboards and detailed reports that include actionable take-aways.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Fortnox
Freshdesk
Trustpilot
Upsales
WooCommerce
Zapier
Zendesk

Integrations

Axis LMS
Fortnox
Freshdesk
Trustpilot
Upsales
WooCommerce
Zapier
Zendesk

Pricing Details

€50/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Responsr

Founded

2021

Country

Sweden

Website

responsr.io/en/

Vendor Details

Company Name

Easyrewardz

Founded

2012

Country

India

Website

zencecrm.com/products/zence-service/feedback-management/

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

Hello Customer Reviews

Hello Customer

Insider Metrics