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Description
ResortSuite PMS is designed to fulfill all your requirements for a property management system while offering seamless integration with any blend of ResortSuite modules or existing hospitality technologies. This powerful system enables you to gain insights into your guests, ultimately allowing for the delivery of outstanding guest experiences. Guests can enhance their stay by booking a variety of services at any time and from any location. Additionally, operations are made more efficient through the use of tablet applications and web-based management tools. Our flexible, module-based solutions can either work alongside your current vendors or manage your entire operation independently. You can easily access a guest's full history across multiple locations, including past visits, purchases, and personalized notes, ensuring that exceptional service is consistently delivered. Furthermore, automated pre-arrival and on-property confirmation letters, along with tailored guest itineraries that encompass room bookings, dining, spa appointments, and activities, can be generated to enhance the overall guest experience. These features collectively contribute to a more streamlined and personalized hospitality offering.
Description
Stay engaged with your guests to witness your business flourish! From the moment they book until after they check out, maintaining a connection with your guests can greatly enhance their overall experience. The e-GDS Survey serves as a crucial tool for elevating your guests' satisfaction levels. Listening to your clients is the most effective method for refining their experience and facilitating improvements in service promptly and efficiently. With the e-GDS Survey, you can reach out to your clients at each stage of their journey, starting from the initial booking across all channels to the post-stay feedback, including special occasions. This approach enables you to gather direct reviews, understand your clients better, and foster more enjoyable guest experiences. By focusing on guest loyalty, boosting reservations, and consistently enhancing service quality, you can set your business on a path to remarkable growth! Furthermore, leveraging this information can help you tailor your offerings to meet the evolving needs of your clientele.
API Access
Has API
API Access
Has API
Integrations
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
OpenKey
Integrations
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
OpenKey
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ResortSuite
Founded
1999
Country
Canada
Website
www.resortsuite.com/applications/pms/
Vendor Details
Company Name
e-GDS
Founded
1997
Country
Portugal
Website
www.e-gds.com/en/Main/Your-Solutions/Survey.aspx
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
