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features
design
support

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Write a Review

Description

ResortSuite PMS is designed to fulfill all your requirements for a property management system while offering seamless integration with any blend of ResortSuite modules or existing hospitality technologies. This powerful system enables you to gain insights into your guests, ultimately allowing for the delivery of outstanding guest experiences. Guests can enhance their stay by booking a variety of services at any time and from any location. Additionally, operations are made more efficient through the use of tablet applications and web-based management tools. Our flexible, module-based solutions can either work alongside your current vendors or manage your entire operation independently. You can easily access a guest's full history across multiple locations, including past visits, purchases, and personalized notes, ensuring that exceptional service is consistently delivered. Furthermore, automated pre-arrival and on-property confirmation letters, along with tailored guest itineraries that encompass room bookings, dining, spa appointments, and activities, can be generated to enhance the overall guest experience. These features collectively contribute to a more streamlined and personalized hospitality offering.

Description

Viewpoint is a premier cloud-based software solution designed for timeshare management, boasting a growing clientele across the globe. This comprehensive package features advanced integrations with major exchange platforms such as RCI and 7Across, along with optiREZ for revenue management, TravelClick, and Extra Holidays for rental distribution. Additionally, it includes an Owners Travel Club rewards program, resort management capabilities, a user-friendly booking site, and an owner self-service portal. Viewpoint effectively oversees everyday property management tasks, allowing members to conveniently update personal information, make payments, and book services all through the member portal. Users also have access to a library of standard reports, with the option for custom report creation upon request. The platform excels in financial management, addressing all facets of timeshare and mixed-use properties, while ensuring the security of member data. Furthermore, it automates the processes of sending inventory and welcoming incoming guests, making it an all-encompassing solution for property management needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akia Yes 
Amazon Web Services (AWS) No 
Canary Digital Tipping Yes 
Cendyn CMS Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Microsoft Excel No 
OpenKey Yes 
Shift4 No 
optiREZ No 

Integrations

Akia No 
Amazon Web Services (AWS) Yes 
Canary Digital Tipping No 
Cendyn CMS No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Microsoft Excel Yes 
OpenKey No 
Shift4 Yes 
optiREZ Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ResortSuite

Founded

1999

Country

Canada

Website

www.resortsuite.com/applications/pms/

Vendor Details

Company Name

@Work International

Country

Australia

Website

www.viewpointweb.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Product Features

Timeshare

Accounting No 
Commission Management No 
Contract Management No 
Lead Management No 
Maintenance Management No 
Owner Management No 
Property Management No 
Sales Tracking No 
Tour Management No 

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