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Description
Resolver Group collaborates closely with various businesses and organizations across multiple industries. By utilizing our innovative and distinctive platforms, we enhance the efficiency of complaint management, while the analytics and insights we offer facilitate superior business decision-making. This not only benefits companies and their customers but also enhances the overall market, resulting in improved outcomes for all stakeholders involved. Our products stand out in the market and are specifically designed to empower consumers in expressing their concerns, assist businesses in enhancing customer retention, aid government entities in understanding and implementing appropriate regulations, and elevate entire markets through comprehensive, aggregated reporting tools. The actionable insights we provide lead to tangible improvements for businesses, creating a ripple effect of positive change throughout the industry. In essence, our commitment to innovation and collaboration drives success for all parties involved.
Description
Customer feedback is essential for Google to identify your business as a reputable brand. By enhancing your online visibility, you can gain a competitive edge in search results. Research shows that customers are nine times more inclined to select a well-reviewed company over one with poor ratings. Assess your company’s performance to pinpoint areas needing enhancement. You can easily send review requests using your smartphone or computer. With an unlimited number of users, you can include your office personnel, team leaders, and management to ensure a steady flow of reviews. Customers receive a text that directs them to a straightforward survey, and if they respond positively, they will then be prompted to write a review for your business. After experimenting with various review campaigns at a digital marketing agency, Griffin Smith recognized the need for a more efficient automation solution. The goal of ReviewSpreader is to assist ethical businesses in generating authentic, organic feedback that aids consumers in making informed purchasing choices. By facilitating this process, businesses not only enhance their reputation but also foster trust among their clientele.
API Access
Has API
API Access
Has API
Integrations
Facebook
Pricing Details
$10000.00/month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Resolver Group
Founded
2014
Country
United Kingdom
Website
www.resolvergroup.com
Vendor Details
Company Name
ReviewSpreader
Founded
2017
Country
United States
Website
www.reviewspreader.com
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management