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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.

Description

Zonmaster is a tool that Amazon sellers use to monitor, manage, and automate email, product reviews, orders, and feedback. You can create professional email templates using buttons, gifs, and emojis. You can A/B-test subject lines and analyze open rate. Based on triggers such as shipping, delivery, refunds, and feedback, send or exclude emails. Instant notification when reviews have been posted. You can monitor all product reviews and listings to be notified of reviews, hijacks and loss of boxes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
Salesforce Yes 

Integrations

Amazon Yes 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$6.99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

1440

Founded

2009

Country

United States

Website

www.1440.io/reputation-studio/

Vendor Details

Company Name

Zonmaster

Founded

2015

Country

Canada

Website

public.zonmaster.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Product Features

Amazon Seller Tools

A/B Testing Yes 
Alerts / Notifications Yes 
Analytics / Reporting Yes 
Campaign Management Yes 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management Yes 
Email Marketing Yes 
Feedback Management Yes 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization Yes 
Refund Management No 
Review Management Yes 
Sales Tracking / Analysis Yes 
Shipping Management No 
Trend Analysis No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management No 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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