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Description
You can generate, monitor, respond, and analyze reviews from multiple channels in one place. You can respond to customers on any platform using one workspace. Responses are posted in near real time. Agents can create custom alerts to be notified when a review meets their filter criteria. You can customize your workspace to view aggregated reviews or Q&A in a manner that supports your workflow. To create urgency around top-of the-mind issues and prioritize responses, you can create categories of keywords or tags. Start with templates and customize them for each question or review to make responding quicker and more consistent. Set up an approval process for managers to ensure that responses are consistent and accurate. Assign roles to users and give them permissions, such as the ability to edit or block other users from working on the same data set.
Description
The Top-of-mind awareness (TOMA) CRM assists small businesses in improving their online presence, generating more traffic to their websites, and ultimately generating more business by making contact quickly with potential and existing customers. TopofMind offers the following services:
Online Reviews, SMS Messaging and Web Chat. CRM, Scheduling your Sales.
Automate your online reviews in a few clicks and respond to reviews in one place
- Manage all your messages from one inbox: text, Facebook messages and Google messages
Webchat can help you convert more website visitors into leads and sales conversations.
Text 2 Pay client invoicing. Get paid faster by simplifying client invoicing
TopofMind MarTech will follow up with you via text while you're away so that you don't lose another customer.
- Increase your audience and find new leads
- Increase your rating, build your reputation and be found online
API Access
Has API
API Access
Has API
Integrations
Clio
Facebook
Facebook Ads
Google
Google Business Profile
Instagram
Mailgun
Meta Ads
Pabbly Connect
PayPal
Integrations
Clio
Facebook
Facebook Ads
Google
Google Business Profile
Instagram
Mailgun
Meta Ads
Pabbly Connect
PayPal
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$197/per location
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
1440
Founded
2009
Country
United States
Website
www.1440.io/reputation-studio/
Vendor Details
Company Name
TopofMindTech
Founded
2018
Country
United States
Website
tomacrm.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation