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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.

Description

The Upsell Funnel Engine (UFE) is a Shopify app aimed at boosting sales by allowing merchants to craft tailored upsell and cross-sell funnels. It includes functionalities like pre- and post-purchase funnels, one-click buying options, and A/B testing to enhance conversion rates effectively. This lightweight application ensures it does not hinder store performance and is available in multiple languages, making it suitable for a diverse, international user base. UFE integrates effortlessly with Shopify's built-in checkout system, ensuring it works well with all payment processors, including Shopify Payments. Merchants have the flexibility to create unlimited sales funnels and can access real-time analytics to track their effectiveness. Additionally, the app offers around-the-clock customer support to help users optimize their sales strategies. By conducting A/B tests with various creatives and offers, merchants can significantly refine their sales funnels and drive higher conversion rates. Ultimately, UFE empowers merchants to maximize their sales potential with ease and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Cloudflare No 

Integrations

Shopify Yes 
Cloudflare Yes 

Pricing Details

$0/month
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Trial Yes 
Free Version Yes 

Pricing Details

$9.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Reponse

Country

France

Website

reponse.ai

Vendor Details

Company Name

Helixo

Country

India

Website

helixo.co/upsell-funnel-engine/

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Product Features

Alternatives

Alternatives

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Bold Upsell

Bold Commerce
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SellMore

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