Reponse Description

Reponse is a comprehensive customer experience solution designed for Shopify stores, integrated within the Shopify admin. It comes as one plan at $0 a month with unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. It also displays contacts and segments directly on the Shopify customer page, runs loyalty points and referral programs, and provides insightful analytics. Its AI agents work from the first day, analyzing store information such as policies, shipping details and catalogs to assist shoppers, streamline ticket management, draft responses, moderate reviews and identify customers at risk of leaving. They are free during a 14-day trial covering up to 500 AI tasks; after that, each AI task costs $0.05 on the Shopify invoice, within a monthly budget the merchant sets, and the team's own work is never billed. Reponse is compatible with both English and French and available for installation through the Shopify App Store, so Shopify merchants can serve a wider audience.

Reponse Alternatives
Sogolytics Reviews
Sogolytics
(869 Ratings)
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems. SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES. SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
Learn more
ServoDesk Reviews
ServoDesk
(25 Ratings)
Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
Learn more
Shopify Reviews
Shopify
(24 Ratings)
Shopify is a comprehensive commerce platform designed for entrepreneurs and enterprises to launch and grow their retail businesses with ease. Users can build fully customized online stores or use pre-built themes, manage inventory, track orders, and accept payments both online and offline through Shopify POS. The platform provides powerful marketing tools like social media integrations, email marketing, and customer insights to boost sales and loyalty. Shopify also enables global selling with localized storefronts, flexible payment options, and efficient shipping solutions. Developers benefit from extensive APIs and tools to create custom apps, themes, and storefronts tailored to unique business needs. Shopify’s checkout experience converts shoppers 15% better than other platforms and supports millions of daily transactions with low latency. Regular feature updates through Shopify Editions keep merchants at the forefront of e-commerce innovation. Overall, Shopify empowers merchants to sell anywhere, anytime, with a trusted and scalable platform.
Learn more
TryDrobe Reviews
TryDrobe
TryDrobe is a virtual fitting application designed for independent clothing retailers on Shopify, allowing customers to upload their pictures and see how garments would appear on them prior to finalizing their purchase. This innovative tool provides merchants with a virtual fitting room integrated into their online shops, while offering shoppers features like AI-driven styling advice, outfit coordination, a digital wardrobe, and notifications for price reductions. Tailored specifically for apparel brands operating on the Shopify platform, TryDrobe enhances the online shopping experience significantly. By combining technology with fashion, it bridges the gap between digital shopping and personal fitting.
Learn more

Pricing

Pricing Starts At:
$0/month
Pricing Information:
One plan at $0/month: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats, and every AI agent. The AI agents are free during a 14-day trial, up to 500 AI tasks; then each AI task costs $0.05, within the monthly budget you set. Your team's own work is never billed. Billed through Shopify.
Free Version:
Yes
Free Trial:
Yes

Integrations

View Integrations

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
Reponse
Headquarters:
France
Website:
reponse.ai
Update This Listing

Media

The most complete Customer Experience Suite for Shopify

The most complete Customer Experience Suite for Shopify

The most complete Customer Experience Suite for Shopify Every ticket solved by your team, or by AI The whole customer, on their Shopify page Reviews that sell, collected on autopilot A loyalty program your customers actually use
Recommended Products
Ship Agents Faster Icon
Ship Agents Faster

Transform your applications and workflows into powerful agentic systems at global scale.

Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Start Free

Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

Reponse Features and Options

Help Desk Software

Automated Routing
Live Chat
Ticket Management

Customer Experience Software

Analytics
Customer Segmentation

Reponse User Reviews

Write a Review
  • Previous
  • Next