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features
design
support

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Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

Description

StoreAutomator provides flexible commerce management platforms for retailers and medium-sized brands. We also offer custom solutions for manufacturers and distributors. Our Channel Management solution will allow you to automate, automate, and manage all aspects of your products, listings pricing, inventory, and other channels that you use to grow your business. Manage Shopify, Amazon. Walmart. eBay. Etsy, and other channels in one platform that is tailored to your needs. Our Marketplace solution allows you to create a marketplace with third-party sellers to help grow your business and dominate your niche. Our powerful PIM, automation, and tools allow our customers to spend 50% less time on admin. This allows them to focus on increasing sales in new and existing channels by up 40%. StoreAutomator offers a simple, transparent, monthly pricing structure and zero commission. It also offers the best support and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
BigCommerce
Shopify
Cdiscount
Easyship
Etsy
Facebook
Gmail
Google Ads
Linnworks
Mirakl
ShipStation
ShippingEasy
UPS Ready
Walmart
WooCommerce
eBay

Integrations

Amazon
BigCommerce
Shopify
Cdiscount
Easyship
Etsy
Facebook
Gmail
Google Ads
Linnworks
Mirakl
ShipStation
ShippingEasy
UPS Ready
Walmart
WooCommerce
eBay

Pricing Details

$33 per month
Free Trial
Free Version

Pricing Details

$1500 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Vendor Details

Company Name

StoreAutomator

Founded

2011

Country

United States

Website

www.storeautomator.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Alternatives

Alternatives