Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Created by sales experts specifically for their peers, the RepVue platform was established to gather and compile impartial data from sales professionals, reflecting their experiences at some of the most recognized sales enterprises globally. This valuable information has been transformed into visually engaging profiles that illustrate the true nature of working within these organizations. You can participate for free and anonymously by submitting a rating for any B2B sales organization where you have been employed. In today's world, sales professionals expect and embrace total transparency in every facet of their lives, yet this level of openness is often lacking when it comes to researching potential employers for the coming years. It is important to evaluate all the sales organizations you've been a part of in the last four years, and we suggest updating your rating for your current employer every four months, as workplace dynamics frequently evolve. Additionally, please note that ratings for the same organization submitted within a single month may be categorized as duplicates and could potentially be removed or diminished in value. Engaging with the RepVue community not only contributes to a more transparent sales industry but also helps fellow professionals make informed career decisions.
Description
You've been on a quest to find a solution that meets the urgent demands of your clients, but previous options have been prohibitively expensive and overly complicated to implement. Perhaps you've experimented with a few well-known services only to feel disheartened by the steep monthly fees required to handle customer inquiries. For years, you've been told that establishing a dedicated help desk can significantly enhance customer satisfaction, encourage repeat business, and reduce support expenses all at once. Enter eStreamDesk, a streamlined, user-friendly cloud-based help desk and ticketing solution designed to execute one essential function efficiently. Each incoming email is seamlessly transformed into a support ticket, allowing you to specify how every message is prioritized, tracked, and addressed. You can direct sales inquiries to your sales team and send technical questions to your IT department. Additionally, automate responses to frequently asked customer questions, ensuring prompt communication and satisfaction. By utilizing this system, you can focus more on growing your business rather than getting bogged down by support issues.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Google Analytics
No
Google Drive
No
Google Workspace
No
Stackreaction
No
Wufoo
No
X (Twitter)
No
Integrations
Facebook
Yes
Google Analytics
Yes
Google Drive
Yes
Google Workspace
Yes
Stackreaction
Yes
Wufoo
Yes
X (Twitter)
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RepVue
Founded
2018
Country
United States
Website
www.repvue.com
Vendor Details
Company Name
eStream
Founded
2002
Country
Bulgaria
Website
www.estreamdesk.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes