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Description
Created by sales experts specifically for their peers, the RepVue platform was established to gather and compile impartial data from sales professionals, reflecting their experiences at some of the most recognized sales enterprises globally. This valuable information has been transformed into visually engaging profiles that illustrate the true nature of working within these organizations. You can participate for free and anonymously by submitting a rating for any B2B sales organization where you have been employed. In today's world, sales professionals expect and embrace total transparency in every facet of their lives, yet this level of openness is often lacking when it comes to researching potential employers for the coming years. It is important to evaluate all the sales organizations you've been a part of in the last four years, and we suggest updating your rating for your current employer every four months, as workplace dynamics frequently evolve. Additionally, please note that ratings for the same organization submitted within a single month may be categorized as duplicates and could potentially be removed or diminished in value. Engaging with the RepVue community not only contributes to a more transparent sales industry but also helps fellow professionals make informed career decisions.
Description
You've been on a quest to find a solution that meets the urgent demands of your clients, but previous options have been prohibitively expensive and overly complicated to implement. Perhaps you've experimented with a few well-known services only to feel disheartened by the steep monthly fees required to handle customer inquiries. For years, you've been told that establishing a dedicated help desk can significantly enhance customer satisfaction, encourage repeat business, and reduce support expenses all at once. Enter eStreamDesk, a streamlined, user-friendly cloud-based help desk and ticketing solution designed to execute one essential function efficiently. Each incoming email is seamlessly transformed into a support ticket, allowing you to specify how every message is prioritized, tracked, and addressed. You can direct sales inquiries to your sales team and send technical questions to your IT department. Additionally, automate responses to frequently asked customer questions, ensuring prompt communication and satisfaction. By utilizing this system, you can focus more on growing your business rather than getting bogged down by support issues.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Analytics
Google Drive
Google Workspace
Stackreaction
Wufoo
X (Twitter)
Integrations
Facebook
Google Analytics
Google Drive
Google Workspace
Stackreaction
Wufoo
X (Twitter)
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RepVue
Founded
2018
Country
United States
Website
www.repvue.com
Vendor Details
Company Name
eStream
Founded
2002
Country
Bulgaria
Website
www.estreamdesk.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
