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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Created by sales experts specifically for their peers, the RepVue platform was established to gather and compile impartial data from sales professionals, reflecting their experiences at some of the most recognized sales enterprises globally. This valuable information has been transformed into visually engaging profiles that illustrate the true nature of working within these organizations. You can participate for free and anonymously by submitting a rating for any B2B sales organization where you have been employed. In today's world, sales professionals expect and embrace total transparency in every facet of their lives, yet this level of openness is often lacking when it comes to researching potential employers for the coming years. It is important to evaluate all the sales organizations you've been a part of in the last four years, and we suggest updating your rating for your current employer every four months, as workplace dynamics frequently evolve. Additionally, please note that ratings for the same organization submitted within a single month may be categorized as duplicates and could potentially be removed or diminished in value. Engaging with the RepVue community not only contributes to a more transparent sales industry but also helps fellow professionals make informed career decisions.

Description

You've been on a quest to find a solution that meets the urgent demands of your clients, but previous options have been prohibitively expensive and overly complicated to implement. Perhaps you've experimented with a few well-known services only to feel disheartened by the steep monthly fees required to handle customer inquiries. For years, you've been told that establishing a dedicated help desk can significantly enhance customer satisfaction, encourage repeat business, and reduce support expenses all at once. Enter eStreamDesk, a streamlined, user-friendly cloud-based help desk and ticketing solution designed to execute one essential function efficiently. Each incoming email is seamlessly transformed into a support ticket, allowing you to specify how every message is prioritized, tracked, and addressed. You can direct sales inquiries to your sales team and send technical questions to your IT department. Additionally, automate responses to frequently asked customer questions, ensuring prompt communication and satisfaction. By utilizing this system, you can focus more on growing your business rather than getting bogged down by support issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Google Analytics No 
Google Drive No 
Google Workspace No 
Stackreaction No 
Wufoo No 
X (Twitter) No 

Integrations

Facebook Yes 
Google Analytics Yes 
Google Drive Yes 
Google Workspace Yes 
Stackreaction Yes 
Wufoo Yes 
X (Twitter) Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RepVue

Founded

2018

Country

United States

Website

www.repvue.com

Vendor Details

Company Name

eStream

Founded

2002

Country

Bulgaria

Website

www.estreamdesk.com

Product Features

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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