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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RelayFax serves as an efficient email-to-fax and fax-to-email server, streamlining the management of your fax communications. It simplifies the tasks of sending, receiving, and organizing fax traffic over your network. By seamlessly integrating with current email solutions, RelayFax enables you to fax directly from your desktop. The RelayFax Network Fax Manager enhances this experience, making it easy to handle faxes efficiently. It accommodates a diverse range of systems and configurations, featuring support for SSL and TLS encryption, Direct Inward Dialing (DID) routing, and compatibility with TWAIN devices like scanners and digital cameras. Users have the option to utilize various types of fax modems or to send and receive faxes without one via Fax-Over-IP (FOIP) technology. Additionally, the RelayFax Network Fax Manager can automate numerous fax-related functions, including modem detection, scheduling of faxes, and routing of incoming faxes. To further enhance efficiency, it allows for the integration of Optical Character Recognition (OCR) alongside customizable routing rules, ensuring speedy faxing of scanned documents. This comprehensive solution ultimately simplifies the entire faxing process for businesses of all sizes.

Description

Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accela No 
CentralSquare Records No 
IMSpost No 
Infor CRM No 
POSSE No 
Trimble Cityworks No 
Tyler Corrections No 
VuSpex No 

Integrations

Accela Yes 
CentralSquare Records Yes 
IMSpost Yes 
Infor CRM Yes 
POSSE Yes 
Trimble Cityworks Yes 
Tyler Corrections Yes 
VuSpex Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Alt-N Technologies

Country

United States

Website

www.altn.com/Products/RelayFax-Network-Fax-Manager/Features/

Vendor Details

Company Name

Selectron Technologies

Country

United States

Website

www.selectrontechnologies.com/relay/

Product Features

Fax Server

Archiving & Retention No 
Automated Routing Yes 
Delivery Management Yes 
Email to Fax No 
Fax to Email No 
FoIP Yes 
Whitelisting / Blacklisting No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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