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Description
Utilize your current business phone number to both send and receive text messages, implement auto-responders, set up notifications, and process payments. By engaging with customer queries through SMS or Facebook Messenger, you can enhance support efficiency and responsiveness. Automate critical alerts, such as upcoming bill payments and appointment reminders, using text messaging to keep your clientele informed. Additionally, categorize your customers to send personalized text messages aimed at boosting sales. Facilitate customer transactions or establish subscription services directly within text conversations, eliminating the need to juggle different applications. Given that 90% of text messages are read within just three minutes, you can maintain real-time communication with customers, employees, and contractors through mobile messaging. This approach liberates customer support from the confines of your website's "live chat," allowing clients the convenience to contact you anytime, even while on the move. Furthermore, develop rule-based drip campaigns to effectively nurture both new and VIP customers, ultimately driving your business growth and enhancing customer loyalty. Leveraging these tools can significantly elevate your engagement strategies and streamline your operations.
Description
Widening.io revolutionizes customer engagement with an all-in-one AI marketing and communication suite built for modern, data-driven businesses. The platform unites multi-channel messaging—from WhatsApp and Telegram to Instagram and email—into one centralized interface for maximum efficiency. Its advanced segmentation tools allow marketers to target audiences based on behavior, preferences, and engagement history, ensuring that every message feels relevant and timely. With automation at its core, Widening.io enables trigger-based workflows, AI assistants, and conversational bots to manage leads, renewals, and customer support. Integrated analytics and dashboards provide real-time insights into campaign performance, enabling teams to refine strategies and boost ROI effortlessly. The unified inbox with translation, file sharing, and agent transfer capabilities ensures smooth, responsive communication across regions and languages. Seamless integration with CRMs, ecommerce systems, and APIs keeps customer data synchronized for consistent marketing precision. Fully GDPR-compliant and ISO 27001 certified, Widening.io helps businesses deliver faster, smarter, and safer customer experiences that scale globally.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook Messenger
Google Business Profile
Instagram
LINE
Slack
Telegram
Twilio
Viber
Vonage Communications APIs (Nexmo)
WhatsApp
Integrations
Facebook Messenger
Google Business Profile
Instagram
LINE
Slack
Telegram
Twilio
Viber
Vonage Communications APIs (Nexmo)
WhatsApp
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$49/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tentie
Founded
2014
Country
United States
Website
www.withrelay.com
Vendor Details
Company Name
NERDCOM AIIO
Founded
2024
Country
United States
Website
widening.io
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
