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Description
Utilize your current business phone number to both send and receive text messages, implement auto-responders, set up notifications, and process payments. By engaging with customer queries through SMS or Facebook Messenger, you can enhance support efficiency and responsiveness. Automate critical alerts, such as upcoming bill payments and appointment reminders, using text messaging to keep your clientele informed. Additionally, categorize your customers to send personalized text messages aimed at boosting sales. Facilitate customer transactions or establish subscription services directly within text conversations, eliminating the need to juggle different applications. Given that 90% of text messages are read within just three minutes, you can maintain real-time communication with customers, employees, and contractors through mobile messaging. This approach liberates customer support from the confines of your website's "live chat," allowing clients the convenience to contact you anytime, even while on the move. Furthermore, develop rule-based drip campaigns to effectively nurture both new and VIP customers, ultimately driving your business growth and enhancing customer loyalty. Leveraging these tools can significantly elevate your engagement strategies and streamline your operations.
Description
Reson8 SMS offers a comprehensive text messaging solution that empowers organizations to facilitate SMS communication for their staff and integrate it into their corporate information systems using pre-existing messaging frameworks and business applications. This messaging server is compatible with the latest versions of both Windows and Linux operating systems. It supports various communication channels, including GSM Modem, HTTP, and SMPP, to enable effective message broadcasting. One of Reson8's standout features is its 2-Way SMS capability, which allows for seamless sending and receiving of messages between employees and customers. Additionally, the system includes a robust message processing infrastructure that enables clients to operate a Short Message Service directly connecting their IP networks to GSM mobile devices. It also incorporates a middleware component designed to receive and manage SMS requests, facilitating "pull messaging" from users' mobile devices. Furthermore, the messaging routes within the system can be effortlessly adjusted to switch between GSM, IP Gateway, or SMSC channels, thus allowing messages to be sent through different transport methods, which can be conveniently selected through programming. This flexibility ensures that organizations can adapt their messaging strategies to meet evolving communication needs.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Integrations
Facebook Messenger
Slack
Vonage Communications APIs (Nexmo)
X (Twitter)
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$165 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tentie
Founded
2014
Country
United States
Website
www.withrelay.com
Vendor Details
Company Name
Unique Computer Systems
Founded
2000
Country
United Arab Emirates
Website
www.ucssolutions.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win